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Incidents
Global: Major version upgrades for postgres instances are failing

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Incident affecting Google Cloud SQL

Global: Major version upgrades for postgres instances are failing

Incident began at 2022-10-26 08:25 and ended at 2022-10-26 12:31 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date	Time	Description
26 Oct 2022	12:31 PDT	The issue with Google Cloud SQL postgres instances has been resolved for all affected projects as of Wednesday, 2022-10-26 12:30 US/Pacific. There are further actions required from the customers and the major version upgrades will now go through successfully. We thank you for your patience while we worked on resolving the issue.
26 Oct 2022	12:16 PDT	Summary: Global: Major version upgrades for postgres instances are failing Description: Mitigation work is still underway by our engineering team. We currently do not have an ETA for the mitigation. We will provide more information by Wednesday, 2022-10-26 14:10 US/Pacific. Diagnosis: Customers can not run major version upgrades on the postgres instances (all regions, all versions are affected) Workaround: None at this time.
26 Oct 2022	11:50 PDT	Summary: Global: Major version upgrades for postgres instances are failing Description: Mitigation work is still underway by our engineering team. We currently do not have an ETA for the mitigation. We will provide more information by Wednesday, 2022-10-26 14:00 US/Pacific. Diagnosis: Customers can not run major version upgrades on the postgres instances (all regions, all versions are affected) Workaround: None at this time.
26 Oct 2022	10:59 PDT	Summary: Global: Major version upgrades for postgres instances are failing Description: Engineering team has identified the root cause of the issue and have initiated the steps to rollback the changes affecting this issue. We will provide an update by Wednesday, 2022-10-26 12:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers can not run major version upgrades on the postgres instances (all regions, all versions are affected) Workaround: None at this time.
26 Oct 2022	09:33 PDT	Summary: Global: Major version upgrades for postgres instances are failing Description: Our engineering team is currently working on the mitigation steps and investigating the root cause. We will provide an update by Wednesday, 2022-10-26 11:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers can not run major version upgrades on the postgres instances (all regions, all versions are affected) Workaround: None at this time.
26 Oct 2022	08:48 PDT	Summary: Global: Major version upgrades for postgres instances are failing Description: We are experiencing an issue with Google Cloud SQL where major version upgrades for postgres instances are failing. Our engineering team continues to investigate the issue and working on the mitigation of the issue. We will provide an update by Wednesday, 2022-10-26 09:45 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers can not run major version upgrades on the postgres instances (all regions, all versions are affected) Workaround: None at this time.

All times are US/Pacific