Service Health

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Incident affecting Chronicle Security

Some customers might experience elevated latency in UDM search for Chronicle security.

Incident began at 2024-03-05 13:39 and ended at 2024-03-05 20:52 (all times are US/Pacific).

Previously affected location(s)

Multi-region: us

Date Time Description
5 Mar 2024 20:52 PST

The issue with Chronicle Security has been resolved for all affected users as of Tuesday, 2024-03-05 18:00 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

5 Mar 2024 14:57 PST

Summary: Some customers might experience elevated latency in UDM search for Chronicle security.

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2024-03-05 21:30 US/Pacific.

Diagnosis: Customers may see a degraded performance or it could completely error out.

Workaround: None at this time.

5 Mar 2024 14:10 PST

Summary: Some customers might experience elevated latency in UDM search for Chronicle security.

Description: We are experiencing an issue with Chronicle Security beginning at Monday, 2024-03-04 06:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2024-03-05 15:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may see a degraded performance or it could completely error out.

Workaround: None at this time.