Service Health
Incident affecting Chronicle Security
Some customers might experience elevated latency in UDM search for Chronicle security.
Incident began at 2024-03-05 13:39 and ended at 2024-03-05 20:52 (all times are US/Pacific).
Previously affected location(s)
Multi-region: us
Date | Time | Description | |
---|---|---|---|
| 5 Mar 2024 | 20:52 PST | The issue with Chronicle Security has been resolved for all affected users as of Tuesday, 2024-03-05 18:00 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| 5 Mar 2024 | 14:57 PST | Summary: Some customers might experience elevated latency in UDM search for Chronicle security. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2024-03-05 21:30 US/Pacific. Diagnosis: Customers may see a degraded performance or it could completely error out. Workaround: None at this time. |
| 5 Mar 2024 | 14:10 PST | Summary: Some customers might experience elevated latency in UDM search for Chronicle security. Description: We are experiencing an issue with Chronicle Security beginning at Monday, 2024-03-04 06:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2024-03-05 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may see a degraded performance or it could completely error out. Workaround: None at this time. |
- All times are US/Pacific