Service Health
Incident affecting Recommendation AI, Vertex AI Search
Vertex AI Search for commerce customers may observe 100% error rate for certain IPs.
Incident began at 2025-02-16 04:48 and ended at 2025-02-16 07:49 (all times are US/Pacific).
Previously affected location(s)
Multi-region: euGlobalMulti-region: us
Date | Time | Description | |
---|---|---|---|
| 16 Feb 2025 | 07:49 PST | The issue with Vertex AI Search, Recommendation AI has been resolved for all affected users as of Sunday, 2025-02-16 07:21 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| 16 Feb 2025 | 07:32 PST | Summary: Vertex AI Search for commerce customers may observe 100% error rate for certain IPs. Description: We are experiencing an issue with Vertex AI Search, Recommendation AI beginning on Sunday, 2025-02-16 04:48 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-02-16 08:15 US/Pacific with current details. Diagnosis: Vertex AI Search for commerce customers may observe 100% error rate for certain IPs Workaround: None at this time. |
- All times are US/Pacific