Google Cloud Service Health

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Incidents
Global: New AppSheet users are unable to create apps from GDrive or Sheets

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Incident affecting AppSheet

Global: New AppSheet users are unable to create apps from GDrive or Sheets

Incident began at 2023-03-22 18:51 and ended at 2023-03-23 14:55 (all times are US/Pacific).

Previously affected location(s)

Netherlands (europe-west4)Iowa (us-central1)Northern Virginia (us-east4)Oregon (us-west1)

Date	Time	Description
23 Mar 2023	14:55 PDT	The issue with AppSheet has been resolved for all affected users as of Thursday, 2023-03-23 14:55 US/Pacific. We thank you for your patience while we worked on resolving the issue.
23 Mar 2023	13:22 PDT	Summary: Global: New AppSheet users are unable to create apps from GDrive or Sheets Description: Mitigation work is still underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2023-03-23 16:30 US/Pacific. Diagnosis: New AppSheet users creating apps via the Sheets addon or via Create from Drive would have created apps that were disconnected from their data source. The app would load with errors in the AppSheet Editor. Workaround: Users can retry to create the app from within AppSheet to mitigate the issue.
23 Mar 2023	11:35 PDT	Summary: Global: New AppSheet users are unable to create apps from GDrive or Sheets Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2023-03-23 14:00 US/Pacific. Diagnosis: New AppSheet users creating apps via the Sheets addon or via Create from Drive would have created apps that were disconnected from their data source. The app would load with errors in the AppSheet Editor. Workaround: Users can retry to create the app from within AppSheet to mitigate the issue.
23 Mar 2023	09:37 PDT	Summary: Global: New AppSheet users are unable to create apps from GDrive or Sheets Description: Mitigation work is still underway by our engineering team. The mitigation is now expected to complete by Thursday, 2023-03-23 10:30 US/Pacific. We will provide more information by Thursday, 2023-03-23 11:00 US/Pacific. Diagnosis: New AppSheet users creating apps via the Sheets addon or via Create from Drive would have created apps that were disconnected from their data source. The app would load with errors in the AppSheet Editor. Workaround: Users can retry to create the app from within AppSheet to mitigate the issue.
23 Mar 2023	08:05 PDT	Summary: Global: New AppSheet users are unable to create apps from GDrive or Sheets Description: Mitigation work is still underway by our engineering team. The mitigation is expected to complete by Thursday, 2023-03-23 10:00 US/Pacific. We will provide more information by Thursday, 2023-03-23 10:00 US/Pacific. Diagnosis: New AppSheet users creating apps via the Sheets addon or via Create from Drive would have created apps that were disconnected from their data source. The app would load with errors in the AppSheet Editor. Workaround: Users can retry to create the app from within AppSheet to mitigate the issue.
22 Mar 2023	21:48 PDT	Summary: Global: New AppSheet users are unable to create apps from GDrive or Sheets Description: Mitigation work is still underway by our engineering team. The mitigation is expected to complete by Thursday, 2023-03-23 08:00 US/Pacific. Users can retry to create the app from within AppSheet to mitigate the issue. We will provide more information by Thursday, 2023-03-23 08:30 US/Pacific. Diagnosis: New AppSheet users creating apps via the Sheets addon or via Create from Drive would have created apps that were disconnected from their data source. The app would load with errors in the AppSheet Editor. Workaround: Users can retry to create the app from within AppSheet to mitigate the issue.
22 Mar 2023	20:50 PDT	Summary: Global: New AppSheet users are unable to create apps from GDrive or Sheets Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2023-03-22 22:00 US/Pacific. Diagnosis: New AppSheet users creating apps via the Sheets addon or via Create from Drive would have created apps that were disconnected from their data source. The app would load with errors in the AppSheet Editor. Workaround: Users can retry to create the app from within AppSheet to mitigate the issue.
22 Mar 2023	19:46 PDT	Summary: Global: New AppSheet users are unable to create apps from GDrive or Sheets Description: We are experiencing an issue with AppSheet. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2023-03-22 21:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: New AppSheet users creating apps via the Sheets addon or via Create from Drive would have created apps that were disconnected from their data source. The app would load with errors in the AppSheet Editor. Workaround: Users can retry to create the app from within AppSheet to mitigate the issue.
22 Mar 2023	19:08 PDT	Summary: Global: New AppSheet users are unable to create apps from GDrive or Sheets Description: We are experiencing an issue with AppSheet. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2023-03-22 20:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: New AppSheet users creating apps via the Sheets addon or via Create from Drive would have created apps that were disconnected from their data source. The app would load with errors in the AppSheet Editor. Workaround: Users can retry to create the app from within AppSheet to mitigate the issue.
22 Mar 2023	19:04 PDT	Summary: Global: New AppSheet users are unable to create apps from GDrive or Sheets Description: We are experiencing an issue with AppSheet. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2023-03-22 19:53 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: New AppSheet users creating apps via the Sheets addon or via Create from Drive would have created apps that were disconnected from their data source. The app would load with errors in the AppSheet Editor. Workaround: Users can retry to create the app from within AppSheet to mitigate the issue.

All times are US/Pacific