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Incident affecting Google Cloud Datastore

Increased latency in North America Regions for Cloud Datastore queries. Previous posts mention Google Cloud Firestore, upon further analysis we believe this is incorrect. We have moved the incident to Cloud Datastore to correctly reflect impact.

Incident began at 2021-07-07 14:25 and ended at 2021-07-07 16:40 (all times are US/Pacific).

Date Time Description
8 Jul 2021 13:29 PDT

Mini Incident Report

(All Times US/Pacific)

Incident Start: 07 July 2021 14:25

Incident End: 07 July 2021 16:40

Duration: 2 hours, 15 minutes

Affected Services and Features:

Google Cloud Datastore

Regions/Zones: NAM5 Multi-Region

Description:

Google Cloud Datastore queries experienced increased latency for a period of 2 hours and 15 minutes due to an unexpected spike in traffic.

Customer Impact:

Affected customers would have experienced increased latency when querying or writing to Cloud Datastore.

Additional details:

Google has addressed future unexpected traffic spikes of this nature by increasing Datastore capacity.

7 Jul 2021 16:58 PDT

The issue with Cloud Firestore has been resolved for all affected projects as of Wednesday, 2021-07-07 16:40 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

7 Jul 2021 16:28 PDT

Summary: Increased latency in North America Regions for Cloud Firestore queries

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2021-07-07 17:30 US/Pacific.

Diagnosis: Impacted customers may see increased latency when querying or writing to Cloud Firestore.

Workaround: None at this time.

7 Jul 2021 15:52 PDT

Summary: Increased latency in North America Regions for Cloud Firestore queries

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2021-07-07 16:30 US/Pacific.

Diagnosis: Impacted customers may see increased latency when querying or writing to Cloud Firestore.

Workaround: None at this time.

7 Jul 2021 15:45 PDT

Summary: Increased latency in North America Regions for Cloud Firestore queries

Description: We are experiencing an issue with Cloud Firestore beginning at Wednesday, 2021-07-07 14:25 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2021-07-07 16:30 US/Pacific with current details. We apologize to all who are affected by the disruption.

Diagnosis: Impacted customers may see increased latency when querying or writing to Cloud Firestore.

Workaround: None at this time.