Service Health

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Incident affecting Google Cloud Storage, Storage Transfer Service

Storage Transfer service experienced issues with creating transfer receipts.

Incident began at 2024-06-25 11:32 and ended at 2024-06-25 12:06 (all times are US/Pacific).

Previously affected location(s)

Johannesburg (africa-south1)Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
25 Jun 2024 12:06 PDT

The issue with Storage Transfer Service has been resolved for all affected users as of Tuesday, 2024-06-25 11:34 US/Pacific.

During the issue, transfer receipts for transfer from on-premise to cloud were not generated impacting any customer workflows using transfer receipts. The transfer functionality was not affected by the issue.

We thank you for your patience while we worked on resolving the issue.

25 Jun 2024 11:58 PDT

Summary: Storage Transfer service experienced issues with creating transfer receipts.

Description: We experienced an issue with Storage Transfer Service beginning at Thursday, 2024-06-20

Our engineering team identified the root cause and rolled out the fix.

We will provide an update by Tuesday, 2024-06-25 12:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: None at this time.

Workaround: None at this time.