Google Cloud Service Health

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Batch - Service Issues

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Incident affecting Batch

Batch - Service Issues

Incident began at 2024-03-12 15:41 and ended at 2024-03-12 16:29 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Berlin (europe-west10)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

	Date	Time	Description
	12 Mar 2024	16:29 PDT	The issue with Batch has been resolved as of Tuesday, 2024-03-12 16:28 US/Pacific. We understand that this issue impacted your ability to access and use our services, we deeply appreciate your patience and cooperation while we worked to mitigate the issue. We thank you for your patience while we worked on resolving the issue. Thank you for choosing us.
	12 Mar 2024	15:41 PDT	Summary: Batch - Service Issues Description: At this time, Nvidia has fixed the underlying network connectivity issues experienced by GKE VMs to download the GPU drivers. The support teams are checking to see if there are any other issues which may still be hampering customers. We will get back with a current update by Tuesday, 2024-03-12 16:45 US/Pacific Diagnosis: Impacted customers with their VMs using Containerized Operating System (COS) would have been unable to download required NVIDIA GPU drivers. Workaround: Customers could try a restart of services.

Date

Time

Description

12 Mar 2024

16:29 PDT

The issue with Batch has been resolved as of Tuesday, 2024-03-12 16:28 US/Pacific.

We understand that this issue impacted your ability to access and use our services, we deeply appreciate your patience and cooperation while we worked to mitigate the issue.

We thank you for your patience while we worked on resolving the issue.

Thank you for choosing us.

12 Mar 2024

15:41 PDT

Summary: Batch - Service Issues

Description: At this time, Nvidia has fixed the underlying network connectivity issues experienced by GKE VMs to download the GPU drivers.

The support teams are checking to see if there are any other issues which may still be hampering customers.

We will get back with a current update by Tuesday, 2024-03-12 16:45 US/Pacific

Diagnosis: Impacted customers with their VMs using Containerized Operating System (COS) would have been unable to download required NVIDIA GPU drivers.

Workaround: Customers could try a restart of services.

All times are US/Pacific