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Incident affecting Google Cloud SQL

[Global] - Cloud SQL Instance Creation Failures

Incident began at 2023-08-17 09:00 and ended at 2023-08-17 15:08 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date	Time	Description
18 Aug 2023	10:16 PDT	Mini Incident Report We apologize for the inconvenience this service disruption may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support (All Times US/Pacific) Incident Start: 17 August 2023 at 09:00 Incident End: 17 August 2023 at 15:08 Duration: 6 hours, 8 minutes Affected Services and Features: Cloud SQL Regions/Zones: Global Description: Google Cloud SQL customers were unable to create instances using private IP addresses and received “ERROR_SN_SUBNET_CREATION_FAILURE” messages for a duration of 6 hours, 8 minutes. From preliminary analysis, the root cause of the issue appears to be due to migration activity on the backend Networking APIs. Customer Impact: Customers were unable to create instances and received and error “ERROR_SN_SUBNET_CREATION_FAILURE”
17 Aug 2023	15:10 PDT	The issue with Google Cloud SQL has been resolved for all affected users as of Thursday, 2023-08-17 15:10 US/Pacific. We thank you for your patience while we worked on resolving the issue.
17 Aug 2023	14:53 PDT	Summary: [Global] - Cloud SQL Instance Creation Failures Description: We are experiencing an issue with Google Cloud SQL beginning on Thursday, 2023-08-17 11:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-08-17 15:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Cloud SQL customers are unable to create instances using private IP addresses. Workaround: None at this time.

Date

Time

Description

18 Aug 2023

10:16 PDT

Mini Incident Report

We apologize for the inconvenience this service disruption may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support

(All Times US/Pacific)

Incident Start: 17 August 2023 at 09:00

Incident End: 17 August 2023 at 15:08

Duration: 6 hours, 8 minutes

Affected Services and Features:

Cloud SQL

Regions/Zones: Global

Description:

Google Cloud SQL customers were unable to create instances using private IP addresses and received “ERROR_SN_SUBNET_CREATION_FAILURE” messages for a duration of 6 hours, 8 minutes. From preliminary analysis, the root cause of the issue appears to be due to migration activity on the backend Networking APIs.

Customer Impact:

Customers were unable to create instances and received and error “ERROR_SN_SUBNET_CREATION_FAILURE”

17 Aug 2023

15:10 PDT

The issue with Google Cloud SQL has been resolved for all affected users as of Thursday, 2023-08-17 15:10 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

17 Aug 2023

14:53 PDT

Summary: [Global] - Cloud SQL Instance Creation Failures

Description: We are experiencing an issue with Google Cloud SQL beginning on Thursday, 2023-08-17 11:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-08-17 15:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Cloud SQL customers are unable to create instances using private IP addresses.

Workaround: None at this time.

All times are US/Pacific

Service Health

Incident affecting Google Cloud SQL

Previously affected location(s)

Mini Incident Report