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Incident affecting Cloud Firestore

Global: Cloud Firestore Database Creation Failures using gcloud command

Incident began at 2023-06-14 10:26 and ended at 2023-06-14 19:32 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
14 Jun 2023 19:32 PDT

The issue with Cloud Firestore has been resolved for all affected users as of Wednesday, 2023-06-14 19:30 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
14 Jun 2023 19:26 PDT

Summary: Global: Cloud Firestore Database Creation Failures using gcloud command

Description: Mitigation work is currently underway by our engineering team.

The mitigation is taking longer than expected.

We will provide more information by Wednesday, 2023-06-14 21:30 US/Pacific.

Diagnosis: Customers attempting to create a Firestore database using the glcoud command after the latest components update will experience failures. Customers will see an exception with error message "LEGACY: point_in_time_recovery_enablement is not supported".

Workaround: Customers can downgrade to version 434.0.0 using the following instructions:

For users who installed via our rapture repo for Debian/Ubuntu: sudo apt-get update && sudo apt-get install google-cloud-sdk=434.0.0-0

For users who installed via our rapture repo for RedHat/CentOS: sudo yum downgrade google-cloud-sdk-434.0.0

For any users who installed the SDK directly (outside of a package manager), they should use the gcloud components to update: gcloud components update --version 434.0.0
14 Jun 2023 13:42 PDT

Summary: Global: Cloud Firestore Database Creation Failures using gcloud command

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Wednesday, 2023-06-14 19:00 US/Pacific.

We will provide more information by Wednesday, 2023-06-14 19:30 US/Pacific.

Diagnosis: Customers attempting to create a Firestore database using the glcoud command after the latest components update will experience failures. Customers will see an exception with error message "LEGACY: point_in_time_recovery_enablement is not supported".

Workaround: Customers can downgrade to version 434.0.0 using the following instructions:

For users who installed via our rapture repo for Debian/Ubuntu: sudo apt-get update && sudo apt-get install google-cloud-sdk=434.0.0-0

For users who installed via our rapture repo for RedHat/CentOS: sudo yum downgrade google-cloud-sdk-434.0.0

For any users who installed the SDK directly (outside of a package manager), they should use the gcloud components to update: gcloud components update --version 434.0.0
14 Jun 2023 11:50 PDT

Summary: Global: Cloud Firestore Database Creation Failures using gcloud command

Description: Our engineering team has identified the root cause and are working to validate a fix.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2023-06-14 14:00 US/Pacific.

Diagnosis: Customers attempting to create a Firestore database using the glcoud command after the latest components update will experience failures. Customers will see an exception with error message "LEGACY: point_in_time_recovery_enablement is not supported".

Workaround: Customers can downgrade to version 434.0.0 using the following instructions:

For users who installed via our rapture repo for Debian/Ubuntu: sudo apt-get update && sudo apt-get install google-cloud-sdk=434.0.0-0

For users who installed via our rapture repo for RedHat/CentOS: sudo yum downgrade google-cloud-sdk-434.0.0

For any users who installed the SDK directly (outside of a package manager), they should use the gcloud components to update: gcloud components update --version 434.0.0
14 Jun 2023 11:03 PDT

Summary: Global: Cloud Firestore Database Creation Failures using gcloud command

Description: We are experiencing an issue with Cloud Firestore.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2023-06-14 12:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers attempting to create a Firestore database using the glcoud command after the latest components update will experience failures. Customers will see an exception with error message "LEGACY: point_in_time_recovery_enablement is not supported".

Workaround: Customers can downgrade to version 434.0.0 using the following instructions:

For users who installed via our rapture repo for Debian/Ubuntu: sudo apt-get update && sudo apt-get install google-cloud-sdk=434.0.0-0

For users who installed via our rapture repo for RedHat/CentOS: sudo yum downgrade google-cloud-sdk-434.0.0

For any users who installed the SDK directly (outside of a package manager), they should use the gcloud components to update: gcloud components update --version 434.0.0
14 Jun 2023 10:26 PDT

Summary: Global: Cloud Filestore Database Creation Failures using gcloud command

Description: We are experiencing an issue with Cloud Filestore.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2023-06-14 10:55 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers attempting to create a Filestore database using the glcoud command after the latest components update will experience failures. Customers will see an exception with error message "LEGACY: point_in_time_recovery_enablement is not supported".

Workaround: Customers can run "gcloud components update --version=434.0.0" to rollback the update.