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Incident affecting Operations

Cloud Logging Ingestion delay, causing logs to be delayed.

Incident began at 2021-03-23 10:09 and ended at 2021-03-23 18:14 (all times are US/Pacific).

Date Time Description
Mar 23, 2021 18:14

The issue with Cloud Logging has been resolved for all affected projects as of Tuesday, 2021-03-23 18:14 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Mar 23, 2021 16:25

Description: We are still seeing delays decreasing.

We estimate that we are down to 25% of projects using the global region impacted. We are still waiting for the backlog in us-west1 to clear.

We will provide more information by Tuesday, 2021-03-23 18:00 US/Pacific.

Diagnosis: Logs may be delayed. Current estimated delays in the following region: 2.2h us-west1

Workaround: None at this time.

Mar 23, 2021 15:35

Description: We are still seeing some recovery and latencies decreasing.

The backlog in us-east1 has now cleared and we are estimating the backlog for us-west1 to clear in about 2 hours.

We will provide more information by Tuesday, 2021-03-23 16:30 US/Pacific.

Diagnosis: Logs may be delayed. Current estimated delays in the following region: 2.3h us-west1

Workaround: None at this time.

Mar 23, 2021 14:48

Description: Mitigation work continues by our engineering team. We are starting to see some recovery and latencies decreasing.

Current data indicates that approximately 75% of projects in the global region and about 90% of projects in us-east1 and us-west1 are affected by this issue.

We will provide more information by Tuesday, 2021-03-23 15:45 US/Pacific.

Diagnosis: Logs may be delayed. Current estimated delays in the following regions: 2.5h us-west1, 0.8h us-east1.

Workaround: None at this time.

Mar 23, 2021 14:00

Description: Mitigation work continues by our engineering team.

Current data indicates that approximately 75% of projects in multiple regions are affected by this issue.

The mitigation is now expected to in place by Tuesday, 2021-03-23 14:30 US/Pacific. However it may take some additional time for the backlog to catch up.

We will provide more information by Tuesday, 2021-03-23 14:45 US/Pacific.

Diagnosis: Logs may be delayed. Current estimated delays in the following regions: 2.3h us-west1, 1.8h us-east1. us-central1 should not be impacted.

Workaround: None at this time.

Mar 23, 2021 13:14

Description: Mitigation work is still underway by our engineering team.

Current data indicates that approximately 75% of projects in multiple regions are affected by this issue.

The mitigation is expected to in place by Tuesday, 2021-03-23 13:30 US/Pacific. However it may take some additional time for the backlog to catch up.

We will provide more information by Tuesday, 2021-03-23 14:00 US/Pacific.

Diagnosis: Logs appear delayed.

Workaround: None at this time.