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New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures

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Incident affecting Dataproc Metastore, Google Cloud Dataproc

New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures

Incident began at 2023-04-20 17:06 and ended at 2023-04-23 21:18 (all times are US/Pacific).

Previously affected location(s)

Frankfurt (europe-west3)Northern Virginia (us-east4)

Date	Time	Description
23 Apr 2023	21:18 PDT	The issue with Dataproc Metastore has been resolved for all affected users as of Sunday, 2023-04-23 16:13 US/Pacific. We thank you for your patience while we worked on resolving the issue.
21 Apr 2023	12:10 PDT	Summary: New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures Description: Our engineering team has validated the fix and have a mitigation rollout in progress. The mitigation is expected to complete by Monday, 2023-04-24 16:00 US/Pacific. We will provide more information by Monday, 2023-04-24 17:00 US/Pacific. Diagnosis: Newly created (Dataproc Metastore) DPMS service in us-east4, europe-west3 and us-west2 are experiencing 500 internal error during creation. Existing service updates will continue to work except for updates to ports, which may fail with a 500 internal error. Workaround: None at this time.
21 Apr 2023	08:52 PDT	Summary: New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures Description: Our engineering team has determined that further investigation is required to mitigate the issue. We will provide an update by Saturday, 2023-04-22 12:00 US/Pacific with current details. Diagnosis: Newly created (Dataproc Metastore) DPMS service in us-east4, europe-west3 and us-west2 are experiencing 500 internal error during creation. Existing service updates will continue to work except for updates to ports, which may fail with a 500 internal error. Some customers may experience issues with GKE clusters autoscaling the nodepool on N1 standard machine types. Workaround: None at this time.
20 Apr 2023	23:40 PDT	Summary: New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures Description: Our engineering team continues the testing and validation of the mitigation steps to reduce the customer impact. We will provide an update by Friday, 2023-04-21 09:00 US/Pacific with current details. Diagnosis: Newly created (Dataproc Metastore) DPMS service in us-east4, europe-west3 and us-west2 are experiencing 500 internal error during creation. Existing service updates will continue to work except for updates to ports, which may fail with a 500 internal error. Workaround: None at this time.
20 Apr 2023	21:34 PDT	Summary: New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures Description: Our engineering team continues the testing and validation of the mitigation steps to reduce the customer impact. We will provide an update by Friday, 2023-04-21 00:30 US/Pacific with current details. Diagnosis: Newly created (Dataproc Metastore) DPMS service in us-east4, europe-west3 and us-west2 are experiencing 500 internal error during creation. Existing service updates will continue to work except for updates to ports, which may fail with a 500 internal error. Workaround: None at this time.
20 Apr 2023	21:32 PDT	Summary: New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures Description: Our engineering team is continues the testing and validation of the mitigation steps to reduce the customer impact. We will provide an update by Friday, 2023-04-21 00:30 US/Pacific with current details. Diagnosis: Newly created DPMS service in us-east4, europe-west3 and us-west2 are experiencing 500 internal error during creation. Existing service updates will continue to work except for updates to ports, which may fail with a 500 internal error. Workaround: None at this time.
20 Apr 2023	20:08 PDT	Summary: New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures Description: Our engineering team is continues the testing and validation of the mitigation steps to reduce the customer impact. We will provide an update by Thursday, 2023-04-20 22:00 US/Pacific with current details. Diagnosis: Newly created DPMS service in us-east4, europe-west3 and us-west2 are experiencing 500 internal error during creation. Existing service updates will continue to work except for updates to ports, which may fail with a 500 internal error. Workaround: None at this time.
20 Apr 2023	18:17 PDT	Summary: New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures Description: Our engineering team is currently testing the mitigation steps to reduce the customer impact. We will provide an update by Thursday, 2023-04-20 20:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Newly created DPMS service in us-east4, europe-west3 and us-west2 are experiencing 500 internal error during creation. Workaround: None at this time.
20 Apr 2023	17:46 PDT	Summary: New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures Description: Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-04-20 18:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Newly created DPMS service in us-east4, europe-west3 and us-west2 are experiencing 500 internal error during creation. Workaround: None at this time.
20 Apr 2023	17:29 PDT	Summary: New DPMS service created in us-east4, europe-west3 and us-west2 are experiencing failures Description: We are experiencing an issue with Dataproc Metastore. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-04-20 18:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Newly created DPMS service in us-east4, europe-west3 and us-west2 are experiencing time outs during creation. Workaround: None at this time.

All times are US/Pacific