Google Cloud Service Health

Google Cloud Service Health
Incidents
Looker Studio: MySQL Connections Failing Globally

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Available
Service information
Service disruption
Service outage

Incident affecting Looker Studio

Looker Studio: MySQL Connections Failing Globally

Incident began at 2024-07-01 05:00 and ended at 2024-07-01 12:30 (all times are US/Pacific).

Previously affected location(s)

Global

Date	Time	Description
1 Jul 2024	11:32 PDT	The issue with Looker Studio has been resolved for all affected projects as of Monday, 2024-07-01 11:31 US/Pacific. We thank you for your patience while we worked on resolving the issue.
1 Jul 2024	11:24 PDT	DESCRIPTION Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2024-07-01 12:30 US/Pacific. CUSTOMER SYMPTOMS MySQL connections for Looker Studio may fail with the error "Looker Studio cannot connect to your data." WORKAROUND None at this time.
1 Jul 2024	10:53 PDT	DESCRIPTION Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-07-01 12:00 US/Pacific with current details. We apologize to all who are affected by the disruption. CUSTOMER SYMPTOMS MySQL connections for Looker Studio may fail with the error "Looker Studio cannot connect to your data." WORKAROUND None at this time.
1 Jul 2024	10:32 PDT	DESCRIPTION We are experiencing an issue with Looker Studio. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-07-01 11:00 US/Pacific with current details. We apologize to all who are affected by the disruption. CUSTOMER SYMPTOMS MySQL connections for Looker Studio are failing with the error "Looker Studio cannot connect to your data." WORKAROUND None at this time.

All times are US/Pacific