Service Health
-
-
-
-
Incident affecting Chronicle Security
Chronicle security is experiencing issues with logs being uploaded through some forwarders.
Incident began at 2024-02-28 14:53 and ended at 2024-02-29 04:58 (all times are US/Pacific).
Previously affected location(s)
Multi-region: us
| Date | Time | Description | |
|---|---|---|---|
| | 29 Feb 2024 | 04:58 PST | The issue with Chronicle Security has been resolved for all affected projects as of Thursday, 2024-02-29 04:58 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 29 Feb 2024 | 02:07 PST | Summary: Chronicle security is experiencing issues with logs being uploaded through some forwarders. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2024-02-29 06:00 US/Pacific. Diagnosis: A small subset of customers would encounter error “rpc error: code = Unknown desc = Unknown Error” while ingesting logs within the forwarder which prevents logs from being uploaded to Chronicle through some forwarders. Workaround: None at this moment. |
| | 28 Feb 2024 | 21:39 PST | Summary: Chronicle security is experiencing issues with logs being uploaded through some forwarders. Description: We are experiencing an issue with Chronicle Security beginning on Wednesday, 2024-02-28 03:00 US/Pacific. Our engineering team continues to investigate the issue and is actively working to determine the mitigation plan. We will provide an update by Thursday, 2024-02-29 06:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: A small subset of customers would encounter error “rpc error: code = Unknown desc = Unknown Error” while ingesting logs within the forwarder which prevents logs from being uploaded to Chronicle through some forwarders. Workaround: None at this moment. |
| | 28 Feb 2024 | 17:57 PST | Summary: Chronicle security is experiencing issues with logs being uploaded through some forwarders. Description: We are experiencing an issue with Chronicle Security beginning on Wednesday, 2024-02-28 03:00 US/Pacific. Our engineering team continues to investigate the issue and is actively working to determine the mitigation plan. We will provide an update by Wednesday, 2024-02-28 23:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: A small subset of customers would encounter error “rpc error: code = Unknown desc = Unknown Error” while ingesting logs within the forwarder which prevents logs from being uploaded to Chronicle through some forwarders. Workaround: None at this moment. |
| | 28 Feb 2024 | 16:41 PST | Summary: Chronicle security is experiencing issues with logs being uploaded through some forwarders. Description: We are experiencing an issue with Chronicle Security beginning on Wednesday, 2024-02-28 03:00 US/Pacific. Our engineering team continues to investigate the issue and is actively working to determine the mitigation plan. We will provide an update by Wednesday, 2024-02-28 19:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: A small subset of customers would encounter error “rpc error: code = Unknown desc = Unknown Error” while ingesting logs within the forwarder which prevents logs from being uploaded to Chronicle through some forwarders. Workaround: None at this moment. |
| | 28 Feb 2024 | 15:05 PST | Summary: Chronicle security is experiencing issues with logs being uploaded through some forwarders. Description: We are experiencing an issue with Chronicle Security beginning on Wednesday, 2024-02-28 03:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-02-28 17:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: A small subset of customers would encounter error “rpc error: code = Unknown desc = Unknown Error” while ingesting logs within the forwarder which prevents logs from being uploaded to Chronicle through some forwarders. Workaround: None at this moment. |
- All times are US/Pacific