Service Health

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Incident affecting Identity and Access Management

Identity and Access Management's customers experience a DEADLINE EXCEEDED, UNAVAILABLE errors and slow requests

Incident began at 2023-08-16 06:23 and ended at 2023-08-16 12:31 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
16 Aug 2023 12:31 PDT

The issue with Identity and Access Management has been resolved for all affected users as of Wednesday, 2023-08-16 12:08 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

16 Aug 2023 10:51 PDT

Summary: Identity and Access Management's customers experience a DEADLINE EXCEEDED, UNAVAILABLE errors and slow requests

Description: Our Engineering team performed mitigation actions and is currently verifying the issue resolution.

We will provide more information by Wednesday, 2023-08-16 12:30 US/Pacific.

Diagnosis: Customers may observe a DEADLINE EXCEEDED, UNAVAILABLE errors and slow requests

Workaround: None at this time.

16 Aug 2023 10:19 PDT

Summary: Identity and Access Management's customers experience a DEADLINE EXCEEDED, UNAVAILABLE errors and slow requests

Description: Mitigation work is still underway by our engineering team.

We will provide more information by Wednesday, 2023-08-16 11:10 US/Pacific.

Diagnosis: Customers may observe a DEADLINE EXCEEDED, UNAVAILABLE errors and slow requests

Workaround: None at this time.

16 Aug 2023 07:53 PDT

Summary: Identity and Access Management's customers experience a DEADLINE EXCEEDED, UNAVAILABLE errors and slow requests

Description: Mitigation work is still underway by our engineering team.

We will provide more information by Wednesday, 2023-08-16 11:00 US/Pacific.

Diagnosis: Customers may observe a DEADLINE EXCEEDED, UNAVAILABLE errors and slow requests

Workaround: None at this time.

16 Aug 2023 06:47 PDT

Summary: Identity and Access Management's customers experience a DEADLINE EXCEEDED, UNAVAILABLE errors and slow requests

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2023-08-16 08:00 US/Pacific.

Diagnosis: Customers may observe a DEADLINE EXCEEDED, UNAVAILABLE errors and slow requests

Workaround: None at this time.