Service Health
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Incident affecting Traffic Director, Google Cloud DNS, Google Cloud Networking, Service Directory
Cloud DNS customers attempting to use new public ManagedZones are non-functional
Incident began at 2023-06-28 09:25 and ended at 2023-06-28 14:34 (all times are US/Pacific).
Previously affected location(s)
Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Dallas (us-south1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)
| Date | Time | Description | |
|---|---|---|---|
| | 28 Jun 2023 | 14:34 PDT | The issue with Google Cloud DNS, Service Directory, Traffic Director has been resolved for all affected users as of Wednesday, 2023-06-28 14:20 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 28 Jun 2023 | 13:11 PDT | Summary: Cloud DNS customers attempting to use new public ManagedZones are non-functional Description: Mitigation work is currently underway by our engineering team. The mitigation is taking longer than expected. We will provide more information by Wednesday, 2023-06-28 15:30 US/Pacific. Diagnosis: Customers are able to create new public ManagedZones, but these zones are not served on our DNS nameservers. This manifests as DNS resolution failures for names in the newly created Managed Zones. Workaround: None at this time. |
| | 28 Jun 2023 | 12:23 PDT | Summary: Cloud DNS customers attempting to use new public ManagedZones are non-functional Description: Mitigation work is currently underway by our engineering team. The mitigation is taking longer than expected. We will provide more information by Wednesday, 2023-06-28 13:30 US/Pacific. Diagnosis: Customers are able to create new public ManagedZones, but these zones are not served on our DNS nameservers. This manifests as DNS resolution failures for names in the newly created Managed Zones. Workaround: None at this time. |
| | 28 Jun 2023 | 10:58 PDT | Summary: Cloud DNS customers attempting to use new public ManagedZones are non-functional Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Wednesday, 2023-06-28 12:15 US/Pacific. We will provide more information by Wednesday, 2023-06-28 12:30 US/Pacific. Diagnosis: Customers are able to create new public ManagedZones, but these zones are not served on our DNS nameservers. This manifests as DNS resolution failures for names in the newly created Managed Zones. Workaround: None at this time. |
| | 28 Jun 2023 | 09:44 PDT | Summary: Cloud DNS customers attempting to use new public ManagedZones are non-functional Description: We are experiencing an issue with Google Cloud DNS, Service Directory, Traffic Director beginning at Wednesday, 2023-06-27 15:30 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2023-06-28 11:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers are able to create new public ManagedZones, but these zones are not served on our DNS nameservers. This manifests as DNS resolution failures for names in the newly created Managed Zones. Workaround: None at this time. |
- All times are US/Pacific