Service Health
Incident affecting Google Cloud Networking
Global: We experienced Google Cloud Networking issues.
Incident began at 2022-03-25 00:00 and ended at 2022-03-25 00:16 (all times are US/Pacific).
Previously affected location(s)
Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)
Date | Time | Description | |
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| 25 Mar 2022 | 12:59 PDT | We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Support by opening a case using https://cloud.google.com/support. (All Times US/Pacific) Incident Start: 25 March 2022 00:00 Incident End: 25 March 2022 00:16 Duration: 16 minutes Affected Services and Features: Google Cloud Networking Regions/Zones: Multiple regions Description: Google Cloud Networking experienced packet loss due to transient failures on several fiber paths between two metro locations in the US northwest region and US central region. This packet loss led to disruption of traffic between multiple cloud regions globally. Most of the transient failures were cleared by 25 March 2022, 00:08 US/Pacific mitigating the issue for global regions. An unrelated transient fiber failure in the Asia region caused an additional minor disruption that was limited only to the APAC region between 25 March 2022 00:10 US/Pacific and 25 March 2022 00:16 US/Pacific. Customer Impact: Customers may have experienced issues with transit traffic between multiple Google Cloud regions. Following are the cloud regions which were affected the most:
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| 25 Mar 2022 | 01:38 PDT | We experienced an issue with Google Cloud Networking beginning at 2022-03-25 00:00 US/Pacific to 2022-03-25 00:08 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| 25 Mar 2022 | 01:22 PDT | Summary: Global: We experienced Google Cloud Networking issues. Description: We experienced an issue with Google Cloud Networking , beginning at Friday, 2022-03-25 00:00 US/Pacific to 2022-03-25 00:08. Our engineering team continues to monitor the issue. We will provide an update by Friday, 2022-03-25 02:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: None at this time. Workaround: None at this time. |
- All times are US/Pacific