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Incident affecting Google Cloud Bigtable

Cloud Big Table : Errors in backup restoration

Incident began at 2023-04-03 15:59 and ended at 2023-04-03 21:39 (all times are US/Pacific).

Previously affected location(s)

Hong Kong (asia-east2)Tokyo (asia-northeast1)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Tel Aviv (me-west1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Los Angeles (us-west2)Salt Lake City (us-west3)

Date Time Description
3 Apr 2023 21:39 PDT

The issue with Google Cloud Bigtable has been resolved for all affected users as of Monday, 2023-04-03 21:35 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
3 Apr 2023 18:02 PDT

Summary: Cloud Big Table : Errors in backup restoration

Description: We are investigating a Cloud Bigtable issue that may impact your ability to restore a backup or undelete a table in certain zones.

Our engineering team has identified a root cause and we are preparing a mitigation. The mitigation is expected to complete by Monday, 2023-04-03 21:30 US/Pacific.

We will provide an update by Monday, 2023-04-03 22:00 US/Pacific with current details.

Diagnosis: Customers may see errors when attempting to restore a backup or undelete a table in certain zones.

Workaround: Customers may use the restore-to-different-instance functionality to restore the backup to a different instance and cluster in an unaffected zone.
3 Apr 2023 16:53 PDT

Summary: Cloud Big Table : Errors in backup restoration

Description: We are investigating a Cloud Bigtable issue that may impact your ability to restore a backup or undelete a table in certain zones.

Our engineering team has identified a root cause and we are preparing a mitigation. We do not have an ETA for mitigation at this point.

We will provide an update by Monday, 2023-04-03 22:00 US/Pacific with current details.

Diagnosis: Customers may see errors when attempting to restore a backup or undelete a table in certain zones.

Workaround: Customers may use the restore-to-different-instance functionality to restore the backup to a different instance and cluster in an unaffected zone.
3 Apr 2023 16:28 PDT

Summary: Cloud Big Table : Errors in backup restoration

Description: We are investigating a Cloud Bigtable issue that may impact your ability to restore a backup in certain zones.

Our engineering team has identified a root cause and we are preparing a mitigation. We do not have an ETA for mitigation at this point.

We will provide an update by Monday, 2023-04-03 17:00 US/Pacific with current details.

Diagnosis: Customers may see errors when attempting to restore a backup in certain zones.

Workaround: None at this time.
3 Apr 2023 16:21 PDT

Summary: Cloud Big Table : Errors in backup restoration

Description: We are investigating a Cloud Bigtable issue that may impact your ability to restore a backup in certain zones.

Our engineering team has identified a root cause and we are preparing a mitigation.

We will provide an update by Monday, 2023-04-03 16:30 US/Pacific with current details.

Diagnosis: Customers may see errors when attempting to restore a backup in certain zones.

Workaround: None at this time.