Google Cloud Service Health

Google Cloud Service Health
Incidents
Multi-Region: Legacy Image API returning high number of errors.

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Incident affecting Google App Engine

Multi-Region: Legacy Image API returning high number of errors.

Incident began at 2023-05-16 17:00 and ended at 2023-05-16 19:47 (all times are US/Pacific).

Previously affected location(s)

Tokyo (asia-northeast1)Iowa (us-central1)

Date	Time	Description
16 May 2023	19:47 PDT	The issue with Google App Engine has been resolved for all affected users as of Tuesday, 2023-05-16 19:37 US/Pacific. We thank you for your patience while we worked on resolving the issue.
16 May 2023	19:00 PDT	Summary: Multi-Region: Legacy Image API returning high number of errors. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2023-05-16 20:00 US/Pacific. Diagnosis: Customers may experience a high number of errors or timeouts when calling the Legacy API called Image API. Workaround: None at this time.
16 May 2023	18:10 PDT	Summary: Multi-Region: Legacy Image API returning high number of errors. Description: We are experiencing an issue with Google App Engine Legacy Image API. Our engineering team continues to investigate the root cause of the issue. We will provide an update by Tuesday, 2023-05-16 19:20 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may experience a high number of errors or timeouts when calling the Legacy API called Image API. Workaround: None at this time.
16 May 2023	17:42 PDT	Summary: Multi-Region: Legacy Image API returning high number of errors. Description: We are experiencing an issue with Google App Engine Legacy Image API. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2023-05-16 18:20 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may experience a high number of errors or timeouts when calling the Legacy API called Image API. Workaround: None at this time.
16 May 2023	17:12 PDT	Summary: Multi-Region: Legacy Image API returning high number of errors. Description: We are experiencing an issue with Google App Engine Image API. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2023-05-16 17:49 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may experience a high number of errors or timeouts when calling the Legacy API called Image API. Workaround: None at this time.

All times are US/Pacific