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Incident affecting Mandiant Threat Intelligence

Issue with Mandiant Threat Intelligence

Incident began at 2024-11-07 15:53 and ended at 2024-11-08 00:07 (all times are US/Pacific).

Date Time Description
8 Nov 2024 00:07 PST

The issue with Mandiant Threat Intelligence has been resolved for all affected users as of Thursday, 2024-11-07 22:07 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

7 Nov 2024 19:10 PST

Summary: We are investigating an issue related to Mandiant Threat Intelligence

Description: We are experiencing an issue with a subset of our functions within Mandiant Threat Intelligence beginning on Thursday, 2024-11-07 15:53 US/Pacific.

Our engineering team is currently investigating an issue specific to the Digital Threat Monitoring function.

We will provide an update by Friday, 2024-11-08 05:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: This issue does not impact the overall availability or core function of the product. For the duration of the impact, affected customers will receive a decreased number of alerts.

API login for select Mandiant products was degraded; this particular impact has been mitigated.

Workaround: None at this time.