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Incident affecting Apigee

Stale IP records causing deployment issues in Apigee Edge Cloud

Incident began at 2023-06-22 07:57 and ended at 2023-06-22 10:00 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
22 Jun 2023 10:00 PDT

The issue with Apigee Edge Cloud has been resolved for all affected users as of Thursday, 2023-06-22 09:32 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
22 Jun 2023 09:05 PDT

Summary: Stale IP records causing deployment issues in Apigee Edge Cloud

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2023-06-22 10:05 US/Pacific.

Diagnosis: Customers are not able to perform any deployment activities while using Apigee Edge Cloud

Workaround: None at this time.
22 Jun 2023 08:26 PDT

Summary: Stale IP records causing deployment issues in Apigee Edge Cloud

Description: We are experiencing an issue with Apigee beginning on Thursday, 2023-06-22 03:18 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-06-22 09:11 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers are not able to perform any deployment activities while using Apigee Edge Cloud

Workaround: None at this time.