Service Health
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Incident affecting Cloud Firestore, Google Cloud Datastore
Multi-Region: Firestore imports not importing all entities from exports
Incident began at 2023-03-28 12:42 and ended at 2023-03-28 20:45 (all times are US/Pacific).
Previously affected location(s)
Montréal (northamerica-northeast1)
| Date | Time | Description | |
|---|---|---|---|
| | 28 Mar 2023 | 20:45 PDT | The issue with Cloud Firestore, Google Cloud Datastore has been resolved for all affected users as of Tuesday, 2023-03-28 20:39 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 28 Mar 2023 | 18:39 PDT | Summary: Multi-Region: Firestore imports not importing all entities from exports Description: The issue with Cloud Firestore, Google Cloud Datastore is resolved in northamerica-northeast1. The mitigation in australia-southeast2, and europe-west4 is in underway Full resolution is expected to complete by Tuesday, 2023-03-28 22:30 US/Pacific. We will provide an update by Tuesday, 2023-03-28 22:45 US/Pacific with current details. Diagnosis: Customers attempting to import a Firestore export into a database may experience a mismatch between number of imported entities and estimated entities to be imported. Workaround: Northamerica-northeast1 is currently mitigated. There are no workarounds for databases in australia-southeast2 and eurpoe-west4. |
| | 28 Mar 2023 | 17:33 PDT | Summary: Multi-Region: Firestore imports not importing all entities from exports Description: The issue with Cloud Firestore, Google Cloud Datastore is resolved in northamerica-northeast1. The mitigation in australia-southeast2, and europe-west4 is in underway Full resolution is expected to complete by Tuesday, 2023-03-28 18:30 US/Pacific. We will provide an update by Tuesday, 2023-03-28 18:45 US/Pacific with current details. Diagnosis: Customers attempting to import a Firestore export into a database may experience a mismatch between number of imported entities and estimated entities to be imported. Workaround: Northamerica-northeast1 is currently mitigated. There are no workarounds for databases in australia-southeast2 and eurpoe-west4. |
| | 28 Mar 2023 | 17:25 PDT | Summary: Multi-Region: Firestore imports not importing all entities from exports Description: We believe the issue with Cloud Firestore, Google Cloud Datastore is partially resolved. Full resolution is expected to complete by Tuesday, 2023-03-28 18:30 US/Pacific. We will provide an update by Tuesday, 2023-03-28 18:45 US/Pacific with current details. Diagnosis: Customers attempting to import a Firestore export into a database may experience a mismatch between number of imported entities and estimated entities to be imported. Workaround: Northamerica-northeast1 is currently mitigated. There are no workarounds for databases in australia-southeast2 and eurpoe-west4. |
| | 28 Mar 2023 | 15:35 PDT | Summary: Multi-Region: Firestore imports not importing all entities from exports Description: Mitigation work is currently underway by our engineering team. This issue has been mitigated in northamerica-northeast1 and our engineers are mitigation is in progress for australia-southeast2 and eurpoe-west4. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2023-03-28 17:30 US/Pacific. Diagnosis: Customers attempting to import a Firestore export into a database may experience a mismatch between number of imported entities and estimated entities to be imported. Workaround: Northamerica-northeast1 is currently mitigated. There are no workarounds for databases in australia-southeast2 and eurpoe-west4. |
| | 28 Mar 2023 | 14:20 PDT | Summary: Multi-Region: Firestore imports not importing all entities from exports Description: Mitigation work is currently underway by our engineering team. This issue has been mitigated in northamerica-northeast1 and our engineers are mitigation is in progress for australia-southeast2 and eurpoe-west4. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2023-03-28 16:30 US/Pacific. Diagnosis: Customers attempting to import a Firestore export into a database may experience a mismatch between number of imported entities and estimated entities to be imported. Workaround: Northamerica-northeast1 is currently mitigated. There are no workarounds for databases in australia-southeast2 and eurpoe-west4. |
| | 28 Mar 2023 | 13:20 PDT | Summary: Multi-Region: Firestore imports not importing all entities from exports Description: Mitigation work is currently underway by our engineering team. This issue has been mitigated in northamerica-northeast1 and our engineers are currently working to mitigate australia-southeast2 and eurpoe-west4. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2023-03-28 14:30 US/Pacific. Diagnosis: Customers attempting to import a Firestore export into a database may experience a mismatch between number of imported entities and estimated entities to be imported. Workaround: Northamerica-northeast1 is currently mitigated. There are no workarounds for databases in australia-southeast2 and eurpoe-west4. |
| | 28 Mar 2023 | 12:56 PDT | Summary: Multi-Region: Firestore imports not importing all entities from exports Description: We are experiencing an issue with Cloud Firestore, Google Cloud Datastore. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2023-03-28 13:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers attempting to import a Firestore export into a database may experience a mismatch between number of imported entities and estimated entities to be imported. Workaround: For northamerica-northeast1 customers can re-import their data. There are no workarounds for databases in the other affected regions. |
- All times are US/Pacific