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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Cloud Filestore

Cloud FIlestore customers may not be able to create instances, create backups of existing instances, or restore instances from backups

Incident began at 2023-08-06 13:06 and ended at 2023-08-06 16:42 (all times are US/Pacific).

Previously affected location(s)

Tokyo (asia-northeast1)Seoul (asia-northeast3)Finland (europe-north1)Belgium (europe-west1)Iowa (us-central1)

Date Time Description
6 Aug 2023 16:41 PDT

The issue with Cloud Filestore has been resolved for all affected users as of Sunday, 2023-08-06 16:40 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
6 Aug 2023 15:25 PDT

Summary: Cloud FIlestore customers may not be able to create instances, create backups of existing instances, or restore instances from backups

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Sunday, 2023-08-06 21:00 US/Pacific.

Diagnosis: Customers may not be able to create new Cloud Filestore instances, NFS access to existing instances is not affected, however, customers may not be able to take snapshots or backups of existing instances.

Workaround: None at this time...
6 Aug 2023 13:12 PDT

Summary: Google Engineers are investigating an issue with Cloud Filestore. impacting the following regions - asia-northeast1, asia-northeast3, europe-north1, europe-west1-b, me-central1, us-central1, us-central2, us-south1

Description: We are experiencing an issue with Cloud Filestore.

Our engineering team continues to investigate the issue.

We will provide an update by Sunday, 2023-08-06 15:30 US/Pacific with current details.

Diagnosis: Customers may not be able to create new Cloud Filestore instances, NFS access to existing instances is not affected, however, customers may not be able to take snapshots or backups of existing instances.

Workaround: None at Present