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Incident affecting Chronicle Security

Google Chronicle Security customers may notice delays in data showing up in the Chronicle Security UI.

Incident began at 2023-11-01 12:28 and ended at 2023-11-01 13:54 (all times are US/Pacific).

Previously affected location(s)

Singapore (asia-southeast1)Sydney (australia-southeast1)London (europe-west2)Frankfurt (europe-west3)Zurich (europe-west6)Tel Aviv (me-west1)

Date Time Description
1 Nov 2023 13:54 PDT

The issue with Chronicle Security has been resolved for all affected users as of Wednesday, 2023-11-01 13:52 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

1 Nov 2023 13:52 PDT

Summary: Google Chronicle Security customers may notice delays in data showing up in the Chronicle Security UI.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Wednesday, 2023-11-01 15:00 US/Pacific.

We will provide more information by Wednesday, 2023-11-01 15:15 US/Pacific.

Diagnosis: Customers may notice delays in data showing up in the Chronicle Security UI.

Workaround: None at this time.

1 Nov 2023 12:46 PDT

Summary: Google Chronicle Security customers may notice delays in data showing up in the Chronicle Security UI.

Description: We are experiencing an issue with Chronicle Security beginning at Wednesday, 2023-11-01 11:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2023-11-01 14:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may notice delays in data showing up in the Chronicle Security UI.

Workaround: None at this time.