Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Compute Engine, Google Cloud Networking, Cloud Load Balancing

Google Cloud Networking is experiencing elevated error rates and packet loss in us-central1 and us-south1

Incident began at 2023-01-10 06:29 and ended at 2023-01-10 09:25 (all times are US/Pacific).

Previously affected location(s)

Iowa (us-central1)Dallas (us-south1)

Date Time Description
10 Jan 2023 09:25 PST

Based on our internal monitoring, the issue with Cloud Load Balancing, Google Cloud Networking, Google Compute Engine is resolved for all affected users as of Tuesday, 2023-01-10 09:23 US/Pacific.

If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved.

We thank you for your patience while we worked on resolving the issue.

10 Jan 2023 08:51 PST

Summary: Google Cloud Networking is experiencing elevated error rates and packet loss in us-central1 and us-south1

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-01-10 09:30 US/Pacific with current details.

Diagnosis: Affected customers may experience below:

  • Intermittent timeouts for ingress traffic via load balancers to instances in us-central1 and us-south1 regions.
  • Elevated packet loss for traffic over public IP between instances in us-central1 and us-south1 regions.

Private IP traffic and Premium tier IP traffic are not impacted.

Workaround: None at this time

10 Jan 2023 08:07 PST

Summary: Google Engineers are investigating an issue with Google Cloud Networking

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-01-10 09:00 US/Pacific with current details.

Diagnosis: Customer may see connection timeout error messages

Workaround: None at this time

10 Jan 2023 07:57 PST

Summary: Google Engineers are investigating an issue with Google Cloud Networking

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-01-10 08:30 US/Pacific with current details.

Diagnosis: Customer may see connection timeout error messages

Workaround: None at this time

10 Jan 2023 07:27 PST

Summary: Google Engineers are investigating an issue with Google Cloud Networking

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-01-10 08:00 US/Pacific with current details.

Diagnosis: Customer may see connection timeout error messages

Workaround: None at this time

10 Jan 2023 06:56 PST

Summary: Google Engineers are investigating an issue with Google Cloud Networking

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-01-10 07:30 US/Pacific with current details.

Diagnosis: Customer may see connection timeout error messages

Workaround: None at this time

10 Jan 2023 06:35 PST

Summary: Google Engineers are investigating an issue with Google Cloud Networking

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-01-10 07:00 US/Pacific with current details.

Diagnosis: Customer may see connection timeout error messages

Workaround: None at this time

10 Jan 2023 06:34 PST

Summary: Google Engineers are investigating an issue with Google Cloud Networking

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-01-10 07:00 US/Pacific with current details.

Diagnosis: Customer maybe see connection timeout error messages

Workaround: None at this time

10 Jan 2023 06:32 PST

Summary: Google Engineers are investigating an issue with Google Cloud Networking

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-01-10 07:00 US/Pacific with current details.

Diagnosis: Customer maybe see connection timeout error message

Workaround: None at this time