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This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Chronicle Security

Chronicle Security users in Europe may have experienced an increased latency.

Incident began at 2023-11-16 05:07 and ended at 2023-11-16 10:51 (all times are US/Pacific).

Previously affected location(s)

Multi-region: europeLondon (europe-west2)Frankfurt (europe-west3)Zurich (europe-west6)

Date Time Description
16 Nov 2023 10:51 PST

The issue with Chronicle Security has been resolved for all affected users as of Thursday, 2023-11-16 10:49 US/Pacific.

We understand that this issue has impacted your ability to access and use our services, we deeply appreciate your patience and cooperation while we worked to mitigate the issue.

We take pride in providing our customers with a reliable and highly available service, Please rest assured of the fact that we are committed to doing everything we can to prevent issues like this from happening in the future.

Thank you for choosing us.
16 Nov 2023 08:08 PST

Summary: Chronicle Security users in Europe can observe increased latencies

Description: We are experiencing an issue with Chronicle Security beginning on Wednesday, 2023-11-15 23:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-11-16 11:00 US/Pacific with current details.

Diagnosis: Chronicle Security users in Europe can observe increased latencies with accessing UDM normalized data (delays up to 4 hours).

Workaround: None at this time.
16 Nov 2023 05:21 PST

Summary: Chronicle Security users in Europe can observe increased latencies

Description: We are experiencing an issue with Chronicle Security beginning on Wednesday, 2023-11-15 23:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-11-16 09:00 US/Pacific with current details.

Diagnosis: Chronicle Security users in Europe can observe increased latencies with accessing UDM normalized data (delays of ~10 hours).

Workaround: None at this time.