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Google Vertex AI Search customers may experience some latency and resource exhausted error

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Incident affecting Vertex AI Search

Google Vertex AI Search customers may experience some latency and resource exhausted error

Incident began at 2024-06-25 11:46 and ended at 2024-06-25 14:30 (all times are US/Pacific).

Previously affected location(s)

Multi-region: euGlobalMulti-region: us

Date	Time	Description
25 Jun 2024	14:30 PDT	The issue with Vertex AI Search has been resolved for all affected users as of Tuesday, 2024-06-25 14:28 US/Pacific. We thank you for your patience while we worked on resolving the issue.
25 Jun 2024	13:00 PDT	Summary: Google Vertex AI Search customers may experience some latency and resource exhausted error Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2024-06-25 15:00 US/Pacific. Diagnosis: Customer may experience some latency and error. It affected answer API and search with summary feature in vertex AI search. Workaround: None at this time.
25 Jun 2024	12:11 PDT	Summary: Google Vertex AI Search customers may experience some latency and resource exhausted error Description: We are experiencing an issue with Vertex AI Search beginning at Tuesday, 2024-06-25 09:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2024-06-25 13:45 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customer may experience some latency and error. It affected answer API and search with summary feature in vertex AI search. Workaround: None at this time.
25 Jun 2024	12:08 PDT	Summary: Google Vertex AI Search customers may experience some latency and resource exhausted error Description: We are experiencing an issue with Vertex AI Search beginning at Tuesday, 2024-06-25 09:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2024-06-25 13:40 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customer may experience some latency and error. It affected answer API and search with summary feature in vertex AI search. Workaround: None at this time.

All times are US/Pacific