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Chronicle Security Feed Management is experiencing issues with creating Service Accounts

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Incident affecting Chronicle Security

Chronicle Security Feed Management is experiencing issues with creating Service Accounts

Incident began at 2023-11-20 10:20 and ended at 2023-11-20 15:38 (all times are US/Pacific).

Previously affected location(s)

Singapore (asia-southeast1)Sydney (australia-southeast1)Multi-region: europeLondon (europe-west2)Frankfurt (europe-west3)Zurich (europe-west6)Tel Aviv (me-west1)Multi-region: us

Date	Time	Description
20 Nov 2023	15:38 PST	The issue with Chronicle Security has been resolved for all affected users as of Monday, 2023-11-20 15:08 US/Pacific. We thank you for your patience while we worked on resolving the issue.
20 Nov 2023	14:24 PST	Summary: Chronicle Security Feed Management is experiencing issues with creating Service Accounts Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Monday, 2023-11-20 15:30 US/Pacific. We will provide more information by Monday, 2023-11-20 15:45 US/Pacific. Diagnosis: Non IAM customers will not be able to create Service Account for Feed Management. Customers using IAM are not affected. Workaround: None at this time.
20 Nov 2023	11:26 PST	Summary: Chronicle Security Feed Management is experiencing issues with creating Service Accounts Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Monday, 2023-11-20 14:30 US/Pacific. We will provide more information by Monday, 2023-11-20 14:45 US/Pacific. Diagnosis: Non IAM customers will not be able to create Service Account for Feed Management. Customers using IAM are not affected. Workaround: None at this time.
20 Nov 2023	10:44 PST	Summary: Chronicle Security Feed Management is experiencing issues with creating Service Accounts Description: We are experiencing an issue with Chronicle Security. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-11-20 12:20 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Non IAM customers will not be able to create Service Account for Feed Management. Customers using IAM are not affected. Workaround: None at this time.
20 Nov 2023	10:42 PST	Summary: Chronicle Security Feed Management is experiencing issues with creating Service Accounts Description: We are experiencing an issue with Chronicle Security. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-11-20 12:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Non IAM customers will not be able to create Service Account for Feed Management. Customers using IAM are not affected. Workaround: None at this time.

All times are US/Pacific