Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Compute Engine, VMWare engine

Google Cloud VMware Engine landing page experienced degradation.

Incident began at 2024-07-25 09:15 and ended at 2024-07-25 14:38 (all times are US/Pacific).

Previously affected location(s)

Tokyo (asia-northeast1)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Sydney (australia-southeast1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)Northern Virginia (us-east4)Los Angeles (us-west2)

Date Time Description
25 Jul 2024 14:38 PDT

The issue with VMWare engine has been resolved for all affected users as of Thursday, 2024-07-25 14:30 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

25 Jul 2024 13:41 PDT

Summary: Google Cloud VMware Engine landing page is experiencing degradation.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Thursday, 2024-07-25 14:45 US/Pacific.

We will provide an update by Thursday, 2024-07-25 15:15 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Please use the alternate link to access the VMWare Engine homepage and then select your project" Going to the URL directly displays an error "something went wrong" or “failed to load” since no project is selected: https://console.cloud.google.com/vmwareengine/dashboard

Diagnosis: Customers may be unable to access the landing page reference link to VMware Engine in Cloud Console.

Workaround: Impacted customers may use this alternate link in the interim: https://console.cloud.google.com/vmwareengine/dashboard

25 Jul 2024 12:34 PDT

Summary: Customers may be unable to access the landing page reference link to VMware Engine in Cloud Console.

Description: We are experiencing an issue with the landing page of VMWare Engine Service.

Our engineering team continues to investigate the issue.

Please use the alternate link to access the VMWare Engine homepage: https://console.cloud.google.com/vmwareengine/dashboard

We will provide an update by Thursday, 2024-07-25 13:45 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may be unable to access the landing page reference link to VMware Engine in Cloud Console.

Workaround: Impacted customers may use this alternate link in the interim: https://console.cloud.google.com/vmwareengine/dashboard