Service Health
Incident affecting Google Compute Engine, VMWare engine
Google Cloud VMware Engine landing page experienced degradation.
Incident began at 2024-07-25 09:15 and ended at 2024-07-25 14:38 (all times are US/Pacific).
Previously affected location(s)
Tokyo (asia-northeast1)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Sydney (australia-southeast1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)Northern Virginia (us-east4)Los Angeles (us-west2)
Date | Time | Description | |
---|---|---|---|
| 25 Jul 2024 | 14:38 PDT | The issue with VMWare engine has been resolved for all affected users as of Thursday, 2024-07-25 14:30 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| 25 Jul 2024 | 13:41 PDT | Summary: Google Cloud VMware Engine landing page is experiencing degradation. Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Thursday, 2024-07-25 14:45 US/Pacific. We will provide an update by Thursday, 2024-07-25 15:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Please use the alternate link to access the VMWare Engine homepage and then select your project" Going to the URL directly displays an error "something went wrong" or “failed to load” since no project is selected: https://console.cloud.google.com/vmwareengine/dashboard Diagnosis: Customers may be unable to access the landing page reference link to VMware Engine in Cloud Console. Workaround: Impacted customers may use this alternate link in the interim: https://console.cloud.google.com/vmwareengine/dashboard |
| 25 Jul 2024 | 12:34 PDT | Summary: Customers may be unable to access the landing page reference link to VMware Engine in Cloud Console. Description: We are experiencing an issue with the landing page of VMWare Engine Service. Our engineering team continues to investigate the issue. Please use the alternate link to access the VMWare Engine homepage: https://console.cloud.google.com/vmwareengine/dashboard We will provide an update by Thursday, 2024-07-25 13:45 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may be unable to access the landing page reference link to VMware Engine in Cloud Console. Workaround: Impacted customers may use this alternate link in the interim: https://console.cloud.google.com/vmwareengine/dashboard |
- All times are US/Pacific