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Incident affecting Cloud Firestore

Cloud Firestore experiencing increased error rates and latencies for operations for data in the US multi-region

Incident began at 2021-02-11 11:30 and ended at 2021-02-11 12:04 (all times are US/Pacific).

Date Time Description
11 Feb 2021 12:04 PST

The issue with Cloud Firestore has been resolved for all affected users as of Thursday, 2021-02-11 12:04 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

11 Feb 2021 11:56 PST

Description: Mitigation work is currently underway by our engineering team and we are noticing error rates and latencies return to normal levels.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2021-02-11 12:30 US/Pacific.

Diagnosis: Elevated latencies and error rates for operations on data in the US multi-region. These include, queries, commits, listen API requests, and reads.

Workaround: Retry requests/queries.

11 Feb 2021 11:47 PST

Description: We are experiencing an issue with Cloud Firestore where operations (commits, listen API, reads, query) in the US multi-region are experiencing elevated latencies and error rates beginning at Thursday, 2021-02-11 11:09:33 US/Pacific.

Our engineering team continues to investigate the issue.

If you are affected by this issue, please retry requests.

We will provide an update by Thursday, 2021-02-11 12:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Elevated latencies and error rates for operations on data in the US multi-region. These include, queries, commits, listen API requests, and reads.

Workaround: Retry requests/queries.

11 Feb 2021 11:43 PST

Description: We are experiencing an issue with Cloud Firestore where operations (commits, listen API, reads, query) in the US multi-region are experiencing elevated latencies and error rates beginning at Thursday, 2021-02-11 11:09:33 US/Pacific.

Our engineering team continues to investigate the issue.

If you are affected by this issue, please retry requests.

We will provide an update by Thursday, 2021-02-11 12:18 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Elevated latencies and error rates for operations on data in the US multi-region. These include, queries, commits, listen API requests, and reads.

Workaround: Retry requests/queries.