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Incident affecting Apigee

Apigee API Platform - Service Issues

Incident began at 2024-05-08 16:41 and ended at 2024-05-09 03:44 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
9 May 2024 03:44 PDT

The issue with Apigee has been resolved for all affected users as of Thursday, 2024-05-09 03:40 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

8 May 2024 21:40 PDT

Summary: Apigee API Platform - Service Issues

Description: Starting Wednesday, 2024-05-08 16:41 US/Pacific, customers making use of caching policies in their API proxies are experiencing issues with Apigee API Platform services.

The mitigation roll out is progressing region by region, and the roll out will continue till all regions have received the update. We expect this to be completed within the next 8 hours. We do not have an ETA for completion of mitigation at this time.

We will provide an update by Thursday, 2024-05-09 08:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Impacted customers may experience latency in the completion of their API calls.

Workaround: There is no workaround at this time.

8 May 2024 20:36 PDT

Summary: Apigee API Platform - Service Issues

Description: Starting Wednesday, 2024-05-08 16:41 US/Pacific, customers making use of caching policies in their API proxies are experiencing issues with Apigee API Platform services.

The mitigation roll out is in progress, we do not have an ETA for completion of mitigation at this time.

We will provide an update by Wednesday, 2024-05-08 23:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Impacted customers may experience latency in the completion of their API calls.

Workaround: There is no workaround at this time.

8 May 2024 17:29 PDT

Summary: Apigee API Platform - Service Issues

Description: Starting Wednesday, 2024-05-08 16:41 US/Pacific, customers making use of caching policies in their API proxies are experiencing issues with Apigee API Platform services.

Our engineering team has identified a mitigation for the issue and is working on creating an implementation strategy to roll it out. We do not have an ETA for completion of mitigation at this time.

We will provide an update by Wednesday, 2024-05-08 21:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Impacted customers may experience latency in the completion of their API calls.

Workaround: There is no workaround at this time.