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Incident affecting Chronicle Security

Chronicle Security: delayed normalization in EUR regions

Incident began at 2023-07-11 08:07 and ended at 2023-07-11 11:36 (all times are US/Pacific).

Previously affected location(s)

Multi-region: europe

Date Time Description
11 Jul 2023 11:36 PDT

The issue with Chronicle Security has been resolved for all affected users as of Tuesday, 2023-07-11 10:46 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
11 Jul 2023 09:25 PDT

Summary: Chronicle Security: delayed normalization in EUR regions

Description: Mitigation work is currently underway by our engineering team and partially resolved for some customers.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2023-07-11 11:30 US/Pacific.

Diagnosis: Some customers may observe delayed normalization in EUR regions

Workaround: None at this time.
11 Jul 2023 08:24 PDT

Summary: Chronicle Security: delayed normalization in EUR regions

Description: We are experiencing an issue with Chronicle Security.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-07-11 09:30 US/Pacific with current details.

Diagnosis: The customers can observe delayed normalization in EUR regions

Workaround: None at this time.