Service Health
Incident affecting Google Cloud Infrastructure Components, Google Cloud Networking, Cloud NAT, Google Compute Engine, Google Kubernetes Engine, Persistent Disk, Google Cloud Storage, Cloud Filestore, Google Cloud Dataproc, Cloud Run, Google Cloud SQL, Cloud Spanner, Google Cloud Pub/Sub, Google Cloud Dataflow, Cloud Firestore, Google Cloud Bigtable, Cloud Logging, Cloud Monitoring, Google BigQuery, Identity and Access Management, Google Cloud Functions, Hybrid Connectivity, Cloud Load Balancing
Google Cloud infrastructure components faced issues in australia-southeast2 starting 2021-08-23 19:50 PDT. Most of the services are fully restored by 2021-08-23 21:20 PDT.
Incident began at 2021-08-23 19:50 and ended at 2021-08-23 21:20 (all times are US/Pacific).
Date | Time | Description | |
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| 24 Aug 2021 | 15:59 PDT | We apologize for the inconvenience this service disruption may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Support by opening a case using https://cloud.google.com/support. (All Times US/Pacific) Incident Start: 23 August 2021 19:50 Incident End: 23 August 2021 21:20 Duration: 1 hours, 30 minutes Affected Services and Features:
Regions/Zones: australia-southeast2 Description: Google Cloud Networking experienced intermittent connectivity issues with Google Cloud Services in australia-southeast2 for 1 hour and 30 minutes. The underlying Cloud Networking impact ended at 20:41, however, some Cloud Services took longer to recover - delaying the all clear until 21:20. Any service that uses Cloud Networking may have seen impact. We have included available details of service specific impact below; however, this may not be a comprehensive accounting of all downstream networking impact. From preliminary analysis, the root cause of the issue was transient voltage at the feeder to the network equipment, causing the equipment to reboot. In order to mitigate the issue, traffic within the australia-southeast2 region was redirected temporarily. Customer Impact:
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| 23 Aug 2021 | 22:27 PDT | Google Cloud infrastructure components faced issues in australia-southeast2. Most of the services are now fully restored. The impact is believed to have started at 2021-08-23 19:50 PST. Products impacted and current status:
We apologise for the service disruption caused by this issue. |
| 23 Aug 2021 | 21:53 PDT | We are experiencing an issue with Google Cloud infrastructure components at australia-southeast2. We have started seeing recovery with our services. Products impacted and current status:
Our engineering team continues to investigate the issue. We will provide an update by Monday, 2021-08-23 22:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers impacted by this issue may see connectivity issues on Google Cloud Services. Workaround: None at this timeā¦ |
| 23 Aug 2021 | 20:35 PDT | We are experiencing an issue with Google Cloud infrastructure components in australia-southeast2 starting 2021-08-23 19:50 PT. Products impacted:
Our engineering team continues to investigate the issue. We will provide an update by Monday, 2021-08-23 21:45 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers impacted by this issue may see connectivity issues on Google Cloud Services. Workaround: None at this time |
- All times are US/Pacific