Service Health

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Incident affecting Google Cloud Networking, Identity and Access Management, VPC Service Controls, Virtual Private Cloud (VPC)

Virtual Private Cloud (VPC) customers located in us-central1 may observe an issue with VPC Service Controls for newly created VMs or networks.

Incident began at 2024-09-04 06:29 and ended at 2024-09-04 11:39 (all times are US/Pacific).

Previously affected location(s)

Iowa (us-central1)

Date Time Description
4 Sep 2024 11:39 PDT

The issue with Virtual Private Cloud (VPC), VPC Service Controls has been resolved for all affected projects as of Wednesday, 2024-09-04 11:06 US/Pacific.

Engineering team will continue to perform an RCA to avoid recurrence.

We thank you for your patience while we worked on resolving the issue.

4 Sep 2024 09:55 PDT

Summary: Virtual Private Cloud (VPC) customers located in us-central1 may observe an issue with VPC Service Controls for newly created VMs or networks.

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2024-09-04 12:00 US/Pacific.

Diagnosis: VPC network data for newly created VMs or networks might not be available when requests to Google APIs originate from these VMs/networks. This can cause VPC Service Control restrictions to deny requests for clients that should otherwise be allowed. This may also affect newly created VMs or networks that are non-RFC1918 private networks from using Private Google Access.

Workaround: None at this time.

4 Sep 2024 08:07 PDT

Summary: Virtual Private Cloud (VPC) customers located in us-central1 may observe an issue with VPC Service Controls for newly created VMs or networks.

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2024-09-04 10:00 US/Pacific.

Diagnosis: VPC network data for newly created VMs or networks might not be available when requests to Google APIs originate from these VMs/networks. This can cause VPC Service Control restrictions to deny requests for clients that should otherwise be allowed. This may also affect newly created VMs or networks that are non-RFC1918 private networks from using Private Google Access.

Workaround: None at this time.

4 Sep 2024 06:50 PDT

Summary: Virtual Private Cloud (VPC) customers located in us-central1 may observe an issue with VPC Service Controls

Description: We are experiencing an issue with Google Cloud Networking, VPC Service Controls beginning on Wednesday, 2024-09-04 04:45 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2024-09-04 08:00 US/Pacific with current details.

Diagnosis: VPC network data for newly created VMs or networks might not be available when requests to Google APIs originate from these VMs/networks. This can cause VPC Service Control restrictions to deny requests for clients that should otherwise be allowed.

Workaround: None at this time.