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Incident affecting Google App Engine

Google engineers are investigating an issue with Google App Engine

Incident began at 2023-03-28 07:50 and ended at 2023-03-28 14:59 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Warsaw (europe-central2)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Zurich (europe-west6)Montréal (northamerica-northeast1)São Paulo (southamerica-east1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
28 Mar 2023 14:59 PDT

The issue with Google App Engine has been resolved for all affected users as of Tuesday, 2023-03-28 11:37 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

28 Mar 2023 08:45 PDT

Summary: Google engineers are investigating an issue with Google App Engine

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Tuesday, 2023-03-28 18:00 US/Pacific.

We will provide more information by Tuesday, 2023-03-28 18:00 US/Pacific.

Diagnosis: Customers are not able to interact with their App Engine Search indexes in the Cloud Console. They will instead see a message indicating that they do not have any search indexes.

Workaround: There is currently no way to access the Cloud Console to manage Search indexes. This issue does not affect the use of the App Engine Search API from App Engine applications. Users can continue to use any custom-built administrative flows to manage their Search indexes

28 Mar 2023 08:08 PDT

Summary: Google engineers are investigating an issue with Google App Engine

Description: We are experiencing an issue with Google App Engine.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-03-28 09:00 US/Pacific with current details.

Diagnosis: Customers are not able to interact with their App Engine Search indexes in the Cloud Console. They will instead see a message indicating that they do not have any search indexes.

Workaround: There is currently no way to access the Cloud Console to manage Search indexes. This issue does not affect the use of the App Engine Search API from App Engine applications. Users can continue to use any custom-built administrative flows to manage their Search indexes

28 Mar 2023 08:03 PDT

Summary: Google engineers are investigating an issue with Google App Engine

Description: We are experiencing an issue with Google App Engine.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-03-28 09:00 US/Pacific with current details.

Diagnosis: Customers are not able to interact with their App Engine Search indexes in the Cloud Console. They will instead see a message indicating that they do not have any search indexes.

Workaround: The API is still accessible from the customer's applications. Any administrative flows that can use their application will still work.

28 Mar 2023 07:58 PDT

Summary: Google engineers are investigating an issue with Google App Engine

Description: We are experiencing an issue with Google App Engine.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-03-28 09:00 US/Pacific with current details.

Diagnosis: Customers are not able to interact with their App Engine Search indexes in the Cloud Console. They will instead see a message indicating that they do not have any search indexes.

Workaround: None at this time.