Service Health

The issue with Google Cloud Networking, Google Compute Engine is believed to be affecting a very small number of customers and our Engineering Team is working on it.

If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved.

No further updates will be provided here.

We thank you for your patience while we're working on resolving the issue.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: We believe the issue with Google Cloud Networking, Google Compute Engine is partially resolved.

Full resolution is expected to complete by Tuesday, 2023-01-31 18:00 US/Pacific.

We will provide an update by Tuesday, 2023-01-31 18:00 US/Pacific with current details.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: We believe the issue with Google Cloud Networking, Google Compute Engine is partially resolved.

Full resolution is expected to complete by Tuesday, 2023-01-31 14:00 US/Pacific.

We will provide an update by Tuesday, 2023-01-31 14:00 US/Pacific with current details.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: We believe the issue with Google Cloud Networking, Google Compute Engine is partially resolved.

Full resolution is expected to complete by Tuesday, 2023-01-31 09:30 US/Pacific.

We will provide an update by Tuesday, 2023-01-31 09:30 US/Pacific with current details.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Tuesday, 2023-01-31 08:00 US/Pacific.

We will provide more information by Tuesday, 2023-01-31 08:00 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is still underway by our engineering team.

We will provide more information by Tuesday, 2023-01-31 06:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is still underway by our engineering team. We are sorry that the mitigation is taking longer than expected.

We will provide more information by Tuesday, 2023-01-31 04:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Tuesday, 2023-01-31 02:15 US/Pacific.

We will provide more information by Tuesday, 2023-01-31 02:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-31 02:15 US/Pacific.

We will provide more information by Tuesday, 2023-01-31 02:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 22:15 US/Pacific.

We will provide more information by Monday, 2023-01-30 22:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 21:15 US/Pacific.

We will provide more information by Monday, 2023-01-30 21:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 20:15 US/Pacific.

We will provide more information by Monday, 2023-01-30 20:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 19:30 US/Pacific.

We will provide more information by Monday, 2023-01-30 19:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 15:30 US/Pacific.

We will provide more information by Monday, 2023-01-30 15:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 14:30 US/Pacific.

We will provide more information by Monday, 2023-01-30 14:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 14:30 US/Pacific.

We will provide more information by Monday, 2023-01-30 13:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 14:30 US/Pacific.

We will provide more information by Monday, 2023-01-30 12:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range. Customers can also try moving instances to another zone in the region.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-01-30 15:30 US/Pacific.

We will provide more information by Monday, 2023-01-30 11:30 US/Pacific.

Diagnosis: Customers with instances in the affected zones that are trying to reach Google Cloud Load Balancers (GCLB) in some IP ranges may fail to connect.

Workaround: If the GCLB in use is under customer control, customer could try to remove and re-add the global address attached to the forwarding rule and get new IP from outside the affected range.