Google Cloud Service Health

Google Cloud Service Health
Incidents
Elevated latency within Cloud Storage for Firebase in europe-west

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Incident affecting Cloud Storage for Firebase, Google Cloud Storage

Elevated latency within Cloud Storage for Firebase in europe-west

Incident began at 2024-07-10 15:20 and ended at 2024-07-12 07:39 (all times are US/Pacific).

Previously affected location(s)

Frankfurt (europe-west3)Netherlands (europe-west4)

Date	Time	Description
12 Jul 2024	07:39 PDT	The issue with Cloud Storage for Firebase has been resolved for all affected users as of Friday, 2024-07-12 07:07 US/Pacific. We thank you for your patience while we worked on resolving the issue.
11 Jul 2024	16:48 PDT	Summary: Elevated latency within Cloud Storage for Firebase in europe-west Description: We believe the latency issue with Cloud Storage for Firebase is partially resolved. Our engineers are diligently working towards full resolution. We do not have an ETA for full resolution at this point. We will provide an update by Friday, 2024-07-12 10:00 US/Pacific with current details. Diagnosis: Impacted customers may experience elevated latency while working with Cloud Storage as part of their Firebase operations. Workaround: None at this time.
11 Jul 2024	12:52 PDT	Summary: Elevated latency within Cloud Storage for Firebase in europe-west Description: We believe the latency issue with Cloud Storage for Firebase is partially resolved. Our engineers are diligently working towards full resolution. We do not have an ETA for full resolution at this point. We will provide an update by Thursday, 2024-07-11 17:00 US/Pacific with current details. Diagnosis: Impacted customers may experience elevated latency while working with Cloud Storage as part of their Firebase operations. Workaround: None at this time.
11 Jul 2024	09:39 PDT	Summary: Elevated latency within Cloud Storage for Firebase in europe-west Description: We believe the latency issue with Cloud Storage for Firebase is partially resolved. We do not have an ETA for full resolution at this point. We will provide an update by Thursday, 2024-07-11 13:00 US/Pacific with current details. Diagnosis: Impacted customers may experience elevated latency while working with Cloud Storage as part of their Firebase operations. Workaround: None at this time.
10 Jul 2024	15:36 PDT	Summary: Elevated latency within Cloud Storage for Firebase in europe-west Description: Our engineering team is diligently working to identify the root cause of the issue and determine the most effective mitigation strategy. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2024-07-11 10:00 US/Pacific. Diagnosis: Impacted customers may experience elevated latency while working with Cloud Storage as part of their Firebase operations. Workaround: None at this time.
10 Jul 2024	15:20 PDT	Summary: Elevated latency within Cloud Storage for Firebase in europe-west Description: We are experiencing an issue with Cloud Storage for Firebase beginning on Tuesday, 2024-07-09 12:20 US/Pacific in Western Europe. Our engineering team is engaged and is investigating the issue at hand. We will provide an update by Wednesday, 2024-07-10 16:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Impacted customers may experience elevated latency while working with Cloud Storage as part of their Firebase operations. Workaround: None at this time.

All times are US/Pacific