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Incident affecting Operations

Increased error rate seen for Queries to Cloud Logging.

Incident began at 2020-12-03 16:36 and ended at 2020-12-03 21:41 (all times are US/Pacific).

Date Time Description
3 Dec 2020 21:41 PST

The issue with Cloud Logging has been resolved for all affected users as of Thursday, 2020-12-03 21:36 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

3 Dec 2020 20:54 PST

Description: Our engineering team has determined that further investigation is required to mitigate the issue.

We will provide an update by Thursday, 2020-12-03 22:00 US/Pacific with current details.

Diagnosis: None at this time.

Workaround: None at this time.

3 Dec 2020 20:02 PST

Description: Mitigation work is still underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2020-12-03 21:00 US/Pacific.

Diagnosis: None at this time.

Workaround: None at this time.

3 Dec 2020 19:01 PST

Description: Mitigation work is still underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2020-12-03 20:00 US/Pacific.

Diagnosis: None at this time.

Workaround: None at this time.

3 Dec 2020 17:56 PST

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2020-12-03 19:00 US/Pacific.

Diagnosis: None at this time.

Workaround: None at this time.

3 Dec 2020 16:57 PST

Description: We are experiencing errors with queries to Cloud Logging beginning at Thursday, 2020-12-03 16:25 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2020-12-03 18:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: None at this time.

Workaround: None at this time.