Console

Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Networking

We have resolved an issue with Google Cloud Networking.

Incident began at 2018-01-09 12:38 and ended at 2018-01-09 13:47 (all times are US/Pacific).

Date Time Description
9 Jan 2018 13:47 PST

The issue with packet loss from North and South America regions to Asia regions has been resolved for all affected users as of 1:45 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
9 Jan 2018 13:17 PST

Our Engineering Team believes they have identified the root cause of the packet loss and is working to mitigate.
9 Jan 2018 12:55 PST

We are experiencing an issue with packet loss from Google North and South America regions to Asia regions beginning at 12:30 US/Pacific. Current data indicates that approximately 40% of packets are affected by this issue. For everyone who is affected, we apologize for the disruption. We will provide an update by 1:30 US/Pacific with current details.
9 Jan 2018 12:38 PST

We are investigating an issue with Google Cloud Networking. We will provide more information by 13:15 US/Pacific.