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Incident affecting Vertex Gemini API

Vertex Gemini API experiencing issue globally

Incident began at 2024-12-13 01:07 and ended at 2024-12-13 11:01 (all times are US/Pacific).

Previously affected location(s)

Singapore (asia-southeast1)Iowa (us-central1)South Carolina (us-east1)Las Vegas (us-west4)

Date Time Description
13 Dec 2024 11:01 PST

The issue with Vertex Gemini API has been resolved for all affected users as of Friday, 2024-12-13 09:00 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
13 Dec 2024 08:05 PST

Summary: Vertex Gemini API experiencing issue globally

Description: We are experiencing an issue with Vertex Gemini API beginning at Thursday, 2024-12-12 21:53 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-12-13 12:15 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Vertex Gemini API users may observe error 500 messages when they send requests to tuned endpoints.

Workaround: None at this time.
13 Dec 2024 04:26 PST

Summary: Vertex Gemini API experiencing issue globally

Description: We are experiencing an issue with Vertex Gemini API beginning at Thursday, 2024-12-12 21:53 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-12-13 12:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Vertex Gemini API users may observe error 500 messages when they send requests to tuned endpoints.

Workaround: None at this time.