Service Health
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Incident affecting Chronicle Security
Some Chronicle Security users in US multi-region are experiencing elevate latencies with log availability.
Incident began at 2023-11-03 21:49 and ended at 2023-11-04 00:35 (all times are US/Pacific).
Previously affected location(s)
Multi-region: us
| Date | Time | Description | |
|---|---|---|---|
| | 4 Nov 2023 | 00:35 PDT | The issue with Chronicle Security has been resolved for all affected projects as of Saturday, 2023-11-04 00:34 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 3 Nov 2023 | 23:30 PDT | Summary: Some Chronicle Security users in US multi-region are experiencing elevate latencies with log availability. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Saturday, 2023-11-04 02:00 US/Pacific. Diagnosis: Customers are experiencing a delay between when the logs were ingested and when they become available on chronicle UI and to downstream systems Workaround: None at this time. |
| | 3 Nov 2023 | 22:12 PDT | Summary: Some Chronicle Security users in US multi-region are experiencing elevate latencies with log availability. Description: We are experiencing an issue with Chronicle Security. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2023-11-04 00:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers are experiencing a delay between when the logs were ingested and when they become available on chronicle UI and to downstream systems Workaround: None at this time. |
- All times are US/Pacific