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Incident affecting Google Cloud Networking, Cloud Load Balancing

External Application Load Balancer service is impacted globally

Incident began at 2023-09-07 01:45 and ended at 2023-09-07 02:34 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Berlin (europe-west10)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
7 Sep 2023 02:34 PDT

The issue with Cloud Load Balancing has been resolved for all affected users as of Thursday, 2023-09-07 02:34 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

7 Sep 2023 02:30 PDT

Summary: External Application Load Balancer service is impacted globally

Description: We are experiencing an issue with Cloud Load Balancing beginning on Thursday, 2023-09-07 01:10 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-09-07 03:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Changes made to External Application Load Balancer configurations might not take effect at the moment.

Workaround: Existing configurations will continue to work and the Data Plane is not impacted.