Service Health

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Incident affecting Identity and Access Management

Global: Increase in error rate for Create, Update, Delete and Undelete project APIs

Incident began at 2023-03-03 11:53 and ended at 2023-03-03 12:52 (all times are US/Pacific).

Date Time Description
3 Mar 2023 12:52 PST

The issue with Identity and Access Management has been resolved for all affected users as of Friday, 2023-03-03 12:52 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

3 Mar 2023 12:37 PST

Summary: Global: Increase in error rate for Create, Update, Delete and Undelete project APIs

Description: Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2023-03-03 13:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers who are currently using any of the CRM API’s to perform create/update/delete/undelete on resources will observe increase in error rate for Create, Update, Delete and Undelete project APIs

Workaround: None at this time.

3 Mar 2023 12:11 PST

Summary: Global: Increase in error rate for Create, Update, Delete and Undelete project APIs

Description: We are experiencing an issue with Identity and Access Management.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2023-03-03 13:21 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers will observer increase in error rate for Create, Update, Delete and Undelete project APIs

Workaround: None at this time.