Service Health
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Incident affecting Cloud Firestore
Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1
Incident began at 2022-07-13 07:30 and ended at 2022-07-13 10:42 (all times are US/Pacific).
Previously affected location(s)
Sydney (australia-southeast1)
| Date | Time | Description | |
|---|---|---|---|
| | 13 Jul 2022 | 13:36 PDT | The issue with Cloud Firestore has been resolved for all affected users as of Wednesday, 2022-07-13 13:36 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 13 Jul 2022 | 11:30 PDT | Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1 Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Wednesday, 2022-07-13 14:00 US/Pacific. We will provide more information by Wednesday, 2022-07-13 14:00 US/Pacific. Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1 Workaround: None at this time. |
| | 13 Jul 2022 | 09:18 PDT | Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1 Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Wednesday, 2022-07-13 11:30 US/Pacific. We will provide more information by Wednesday, 2022-07-13 12:00 US/Pacific. Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1 Workaround: None at this time. |
| | 13 Jul 2022 | 08:23 PDT | Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1 Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Wednesday, 2022-07-13 09:30 US/Pacific. We will provide more information by Wednesday, 2022-07-13 09:22 US/Pacific. Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1 Workaround: None at this time. |
| | 13 Jul 2022 | 08:07 PDT | Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1 Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2022-07-13 09:30 US/Pacific. Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1 Workaround: None at this time. |
| | 13 Jul 2022 | 08:03 PDT | Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1 Description: We are experiencing an issue with Cloud Firestore in us-central1 and australia-southeast1 Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2022-07-13 09:00 US/Pacific with current details. Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1 Workaround: None at this time. |
- All times are US/Pacific