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Incident affecting Cloud Firestore

Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1

Incident began at 2022-07-13 07:54 and ended at 2022-07-13 13:36 (all times are US/Pacific).

Previously affected location(s)

Sydney (australia-southeast1)

Date Time Description
13 Jul 2022 13:36 PDT

The issue with Cloud Firestore has been resolved for all affected users as of Wednesday, 2022-07-13 13:36 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

13 Jul 2022 11:30 PDT

Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Wednesday, 2022-07-13 14:00 US/Pacific.

We will provide more information by Wednesday, 2022-07-13 14:00 US/Pacific.

Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1

Workaround: None at this time.

13 Jul 2022 09:18 PDT

Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Wednesday, 2022-07-13 11:30 US/Pacific.

We will provide more information by Wednesday, 2022-07-13 12:00 US/Pacific.

Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1

Workaround: None at this time.

13 Jul 2022 08:23 PDT

Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Wednesday, 2022-07-13 09:30 US/Pacific.

We will provide more information by Wednesday, 2022-07-13 09:22 US/Pacific.

Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1

Workaround: None at this time.

13 Jul 2022 08:07 PDT

Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2022-07-13 09:30 US/Pacific.

Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1

Workaround: None at this time.

13 Jul 2022 08:03 PDT

Summary: Cloud Firestore: authentication errors in Firestore API in us-central1 and australia-southeast1

Description: We are experiencing an issue with Cloud Firestore in us-central1 and australia-southeast1

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2022-07-13 09:00 US/Pacific with current details.

Diagnosis: Customers may see increased rate of errors: "Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential." in us-central1 and australia-southeast1

Workaround: None at this time.