Service Health

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Incident affecting Chronicle Security

Chronicle Security users experiencing an issue in us-multiregions

Incident began at 2025-02-01 18:00 and ended at 2025-02-03 01:54 (all times are US/Pacific).

Previously affected location(s)

Multi-region: us

Date Time Description
3 Feb 2025 01:54 PST

The issue with Chronicle Security has been resolved for all affected users as of Monday, 2025-02-03 01:49 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

3 Feb 2025 01:15 PST

Summary: Chronicle Security users experiencing an issue in us-multiregions

Description: We are experiencing an issue with Chronicle Security. Our engineering team is working with a mitigation strategy.

We will provide more information by Monday, 2025-02-03 04:00 US/Pacific.

Diagnosis: Impacted customers will observe the Risk Analytics Dashboard details are not up-to-date while using Chronicle security in us-multiregions.

Workaround: None at this time.

2 Feb 2025 23:49 PST

Summary: Chronicle Security users experiencing an issue in us-multiregions

Description: We are experiencing an issue with Chronicle Security beginning at Sunday, 2025-02-02 18:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2025-02-03 02:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Impacted customers will observe the Risk Analytics Dashboard details are not up-to-date while using Chronicle security in us-multiregions.

Workaround: None at this time.