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Incident affecting Cloud Asset Inventory

Cloud Asset Inventory customers' queries may not return result

Incident began at 2025-02-19 01:14 and ended at 2025-02-19 23:56 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
19 Feb 2025 23:56 PST

The issue with Cloud Asset Inventory has been resolved for all affected users as of Wednesday, 2025-02-19 23:20 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
19 Feb 2025 22:11 PST

Summary: Cloud Asset Inventory customers' queries may not return result

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2025-02-20 03:00 US/Pacific.

Diagnosis: Cloud Asset Inventory customers impacted by this issue may see empty result from their QueryAssets queries.

Workaround: None at this time
19 Feb 2025 14:05 PST

Summary: Cloud Asset Inventory customers' queries may not return result

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2025-02-19 22:00 US/Pacific.

Diagnosis: Cloud Asset Inventory customers impacted by this issue may see empty result from their QueryAssets queries.

Workaround: None at this time
19 Feb 2025 12:07 PST

Summary: Cloud Asset Inventory customers' queries may not return result

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2025-02-19 14:30 US/Pacific.

Diagnosis: Cloud Asset Inventory customers impacted by this issue may see empty result from their QueryAssets queries.

Workaround: None at this time
19 Feb 2025 07:14 PST

Summary: Cloud Asset Inventory customers' queries may not return result

Description: We are experiencing an issue with Cloud Asset Inventory beginning at Wednesday, 2025-02-19 01:14 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2025-02-19 12:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Cloud Asset Inventory customers impacted by this issue may see empty result from their QueryAssets queries.

Workaround: None at this time