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Incident affecting Vertex Gemini API

Vertex Gemini API customers are experiencing elevated errors on Gemini 1.5 Flash 002 model

Incident began at 2025-01-10 11:36 and ended at 2025-01-13 06:16 (all times are US/Pacific).

Previously affected location(s)

Tokyo (asia-northeast1)Mumbai (asia-south1)Sydney (australia-southeast1)London (europe-west2)Frankfurt (europe-west3)

Date Time Description
13 Jan 2025 06:16 PST

The issue with Vertex Gemini API has been resolved for all affected projects as of Monday, 2025-01-13 06:16 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
10 Jan 2025 13:43 PST

Summary: Vertex Gemini API customers are experiencing elevated errors on Gemini 1.5 Flash 002 model

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2025-01-13 11:00 US/Pacific.

Diagnosis: Affected customers would encounter 5XX or 429 errors.

Workaround: We recommend customers to use other regions where feasible.
10 Jan 2025 12:38 PST

Summary: Vertex Gemini API customers are experiencing elevated errors on Gemini 1.5 Flash 002 model

Description: We are experiencing an issue with Vertex Gemini API beginning at Friday, 2025-01-10 11:36 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2025-01-10 13:45 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Affected customers will see 5XX or 429 errors.

Workaround: We recommend customers to use other regions where feasible.