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Incident affecting Google Compute Engine

We are experiencing a multi-region issue with Google Compute Engine

Incident began at 2019-06-02 11:45 and ended at 2019-06-02 15:40 (all times are US/Pacific).

Date Time Description
6 Jun 2019 09:47 PDT

A detailed incident report has been posted on the Google Cloud Status Dashboard: https://status.cloud.google.com/incident/cloud-networking/19009

4 Jun 2019 07:11 PDT

Additional information on this service disruption has been published in the Google Cloud Blog: https://cloud.google.com/blog/topics/inside-google-cloud/an-update-on-sundays-service-disruption

A formal incident report is still forthcoming.

2 Jun 2019 17:09 PDT

The network congestion issue in eastern USA, affecting Google Cloud, G Suite, and YouTube has been resolved for all affected users as of 4:00pm US/Pacific.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a detailed report of this incident once we have completed our internal investigation. This detailed report will contain information regarding SLA credits.

2 Jun 2019 14:58 PDT

We continue to experience high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, G Suite and YouTube. Users may see slow performance or intermittent errors. Our engineering teams have completed the first phase of their mitigation work and are currently implementing the second phase, after which we expect to return to normal service. We will provide an update at 16:00 US/Pacific.

2 Jun 2019 13:36 PDT

This issue is still ongoing

We are experiencing high levels of network congestion in the eastern USA, affecting multiple service in Google Cloud, GSuite and YouTube. Users may see slow performance or intermittent errors. We believe we have identified the root cause of the congestion and expect to a return to normal service shortly.

2 Jun 2019 12:59 PDT

Issue is related to a larger network issue

2 Jun 2019 12:25 PDT

We are investigating an issue with Google Compute Engine. We will provide more information by Sunday, 2019-06-02 12:45 US/Pacific.