Service Health
Incident affecting Google Cloud Networking
Google Cloud VPN, Cloud Interconnect, and Cloud Router experiencing packet loss in multiple regions
Incident began at 2018-10-22 13:42 and ended at 2018-10-30 10:45 (all times are US/Pacific).
Date | Time | Description | |
---|---|---|---|
| 29 Oct 2018 | 05:42 PDT | The Google Cloud Networking issue is believed to be affecting a very small number of projects and our Engineering Team is working on it. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here. |
| 22 Oct 2018 | 15:40 PDT | The issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router has been resolved for all affected users as of Monday, 2018-10-22 14:25 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. |
| 22 Oct 2018 | 14:45 PDT | The issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router should be resolved for the majority of requests as of Monday, 2018-10-22 14:25 US/Pacific and we expect a full resolution in the near future. We will provide an update by Monday, 2018-10-22 15:45 US/Pacific with current details. |
| 22 Oct 2018 | 14:40 PDT | We are experiencing an issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router beginning at Monday, 2018-10-22 13:42 US/Pacific. Current data indicate that requests in the following regions are affected by this issue: asia-east1, asia-south1, asia-southeast1, europe-west1, europe-west4, northamerica-northeast1, us-east1. For everyone who is affected, we apologize for the disruption. We will provide an update by Monday, 2018-10-22 15:30 US/Pacific with current details. |
| 22 Oct 2018 | 14:40 PDT | Google Cloud VPN, Cloud Interconnect, and Cloud Router experiencing packet loss in multiple regions |
- All times are US/Pacific