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Incident affecting Healthcare and Life Sciences

Fast Healthcare Interoperability Resources (FHIR) search high latency

Incident began at 2023-08-23 16:04 and ended at 2023-08-23 16:18 (all times are US/Pacific).

Previously affected location(s)

Multi-region: us

Date Time Description
23 Aug 2023 16:18 PDT

The issue with Healthcare and Life Sciences has been resolved for all affected projects as of Wednesday, 2023-08-23 16:18 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
23 Aug 2023 16:16 PDT

Summary: Fast Healthcare Interoperability Resources (FHIR) search high latency

Description: We are experiencing an issue with Healthcare and Life Sciences.

Our engineering team believes the issue affecting FHIR searches has been mitigated, however we are continuing to monitor.

We will provide an update by Wednesday, 2023-08-23 16:45 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may experience high latency for Fast Healthcare Interoperability Resources searches.

Workaround: None at this time.
23 Aug 2023 16:04 PDT

Summary: Fast Healthcare Interoperability Resources search high latency

Description: We are experiencing an issue with Healthcare and Life Sciences.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2023-08-23 16:35 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may experience high latency for Fast Healthcare Interoperability Resources searches.

Workaround: None at this time.