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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Cloud Filestore

Global: Some Cloud Filestore Enterprise instances failing to perform customer change requests

Incident began at 2022-11-11 08:48 and ended at 2022-11-14 08:25 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
14 Nov 2022 08:25 PST

The issue with Cloud Filestore has been resolved for all affected users as of Monday, 2022-11-14 08:25 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
11 Nov 2022 09:13 PST

Summary: Global: Some Cloud Filestore Enterprise instances failing to perform customer change requests

Description: We've received a report of an issue with Cloud Filestore as of Friday, 2022-11-11 08:48 US/Pacific. We will provide more information by Monday, 2022-11-14 10:00 US/Pacific.

Diagnosis: When a customer updates an instance capacity, the update fails with an error : "cannot modify capacity during instance maintenance window" .

Workaround: Customers who are affected and experiencing this error for more than 3 hours, they are being asked to submit a support case.
11 Nov 2022 09:01 PST

Summary: Some Cloud Filestore Enterprise instances failing to perform customer change requests

Description: We've received a report of an issue with Cloud Filestore as of Friday, 2022-11-11 08:48 US/Pacific. We will provide more information by Friday, 2022-11-11 10:20 US/Pacific.

Diagnosis: None at this time.

Workaround: None at this time.
11 Nov 2022 09:01 PST

Summary: Some Cloud Firestore Enterprise instances failing to perform customer change requests

Description: We've received a report of an issue with Cloud Filestore as of Friday, 2022-11-11 08:48 US/Pacific. We will provide more information by Friday, 2022-11-11 10:20 US/Pacific.

Diagnosis: None at this time.

Workaround: None at this time.